Eagle Equipment

For your own mental health, don't even think about dealing with Eagle Equipment. I waited a year after ordering two of their 4 post lifts.

They came up with a different lame excuse month after month, until finally I cancelled the order. Now they tell me it takes 30-45 days to refund my deposit.

I have never been more relieved to disengage from a business transaction in my life. These people are truly inept to the core!

I bought a Mobile man lift, after less than a year it would only lower a one rate, FAST. This is not good if you want to stop on the way down.

The car shakes all over like it might come off the lift. It has been 11 months with the lift broken.

Part after part has been sent that does not fit or match the original parts. I have a $2000 paper weight.

Purchased a two-post eagle car lift 8500 lb lift they sold me a defective lift been going back and forth with them for 4 months it had a bad hydraulic cylinder that was defective I had to spend more money to replace the hydraulic cylinder they said they would return my money when they got the old hydraulic cylinder back now having a hard time getting my money back they have terrible customer service they don't call you back you have to keep harassing them still trying to get my money back bet experience they sell cheap defective equipment not recommended to buy from Eagle Equipment

I rented a truck and U Haul car trailer, because of the size of the package, and drove 4 hours to pick up the 4 post lift that I ordered only to be told that they would not load it because it wasn't a flat bed trailer. Needless to say that I was disappointed to come home without it.

The basic reason that I ordered from Eagle over other similar lifts was because I could pick it up myself. With that no longer an option I will look at other dealers.

Eagle Equipment has some good products but once something breaks you are completely on your own. We purchased a new Tire mounting and balancing machines from Eagle and the balancing machine broke after two weeks of use.

They did ship us a new circuit board for us to install after 4 weeks of phone calls. Now after two months, the new Eagle balance machine is waiting to be trucked back to wherever their headquarters is. We want a refund but I can not get anyone there to answer the damn phone. It truly seems like they are screening our calls now.

I really can not imagine what their customer support people are thinking.

Call me if you want to hear to whole story, it's been a wild ride dealing with Eagle. -Rosco's Garage (361) 533-****

I bought a Tire Machine and a Truck Tire Balancer along with a Heavy Duty Alignment Machine from them. we will start with the Tire machine that blew off two fittings in the first two weeks of service.

Then the laser alignment machine that would only work if you turned off all the lights in the shop because the lasers were so week. After about 4 months of them putting me off and not returning my calls they said they would take it back with a 20% restocking fees I did not not agree with it but it was better than the paper weight it was. so they had me put it back in the box and on the pallet they had a freight carrier pick it up and ship it back to the people who actually make the equipment. After three weeks of call back again I find out they issued me a credit of 500 dollars not the 5000 I paid.

So I called again they told me it was damaged in shipping because it was not packed properly and sent me pictures of it in the box damaged. They say it was the way it arrived. I will say my guys did not due a great job of packing it up as far as wrapping it in bubble wrap but it was shipped on a pallet with nothing stacked on it by them I did not arrange shipment and they said the movement of the truck in shipping damaged it beyond repair. Now after months of the Tire balancer being down and them not returning phone calls again or saying the guy who can help me is out of town I finally get them to look up the part that I need and they tell me they don't have it it will be another 3 weeks before I do witch I am sure will be way longer that that.

so after it is all said and done I bought three piecec of equipment from the one I ended up paying 4500 dollars for and I don't even have it.

and one has been down twice now the third has been down for 4 months now and counting and none of it is a year old yet. STAY AWAY FROM THIS COMPANY

HORRIBLE COMPANY!!!! Ordered a 4 post lift on 6/5/2015 and have been given the run-around ever since.

Lift FINALLY shows up today and the hydraulic tank is CRUSHED. Call Eagle Equipment and all they want to do is state that once they've sold it and it ships, no longer their problem. We had the trucking company show up TWICE without the lift, wherein, we had to pay for a forklift @ $200.00 each time to lift NOTHING. This company won't stand behind anything they sell and once they have your money, they wash their hands of you.

Buyer beware....and so should Eagle Equipment...I have an attorney just chomping at the bit to take this one on...I have already filed complaints with the BBB online and with the State Attorney General's office. And I won't STOP until this is made right.

I wish to update my previous review of Eagle Equipment. They refunded me ALL of the money I paid for shipping (despite the fact that it was the shipper they used who lost the lift - they made it right).

Because they were willing to make things right, I am retracting my previous bad review of this company. In return, I agreed to remove my internet reviews.

They are correct that I really did jump the gun in going after them before they could really look at the situation and determine the best solution to rectify it. I thank everyone at Eagle Equipment/Standard Tool for making this right.