E2Save
E2Save Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall customer sentiment is negative with reports of limited product choice, website issues, and a strong perception that the price level of this organization is high.
Positive Feedback
E2Save reviews note occasional accurate deliveries where items arrive as described.
Negative Feedback / Risk Areas
- Customers report a faulty phone chip with no replacement and problems getting refunds, reflecting common E2Save customer complaints.
- Billing deductions such as admin fees and airtime charges were taken from refunds.
- Customer service is hard to reach by email and callers are asked to use paid phone lines.
Key Takeaways for Future Customers
- Inspect listings carefully and be wary of items labeled clearance that may be used.
- Check return costs and potential deductions before purchase.
- Expect limited online support and possible phone charges when pursuing issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall customer sentiment is negative with reports of limited product choice, website issues, and a strong perception that the price level of this organization is high.
Positive Feedback
E2Save reviews note occasional accurate deliveries where items arrive as described.
Negative Feedback / Risk Areas
- Customers report a faulty phone chip with no replacement and problems getting refunds, reflecting common E2Save customer complaints.
- Billing deductions such as admin fees and airtime charges were taken from refunds.
- Customer service is hard to reach by email and callers are asked to use paid phone lines.
Key Takeaways for Future Customers
- Inspect listings carefully and be wary of items labeled clearance that may be used.
- Check return costs and potential deductions before purchase.
- Expect limited online support and possible phone charges when pursuing issues.
Turn one complaint into a collective action
Cambridge, England
Very bad service
My phone chip did not work, didn't get a replacement, and can't get my first month's money back. Not easy to email the company, and you get asked to call, which costs standard rate charges.
Preferred solution: Full refund
E2save one stop phoneshop 'I feel so let down'
- - One phone arrived as described; the other was used.
- - They called it a 'clearence item' pre-used and charged admin £4.99 and £10 air time.
I purchased 2 mobile phones from e2save. One arrived exactly as discribed whilst the other clearly used.
After making an officail complaint to the company they wrote telling me basically the goods was a 'clearence item' so pre-used. Clearence don't mean 'second hand'. Be ware any potential buyers. They deducted £4.99 so called admin cost and deducted a further £10.00 air time, what ever that is and to top it all off I had to pay to send the rubbish back to them!
I feel totally 'mis-lead' so learn by my mistake.
Be very wary!
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