map-marker Cambridge, England

Very bad service

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My phone chip did not work, didn't get a replacement, and can't get my first month's money back. Not easy to email the company, and you get asked to call, which costs standard rate charges.

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Preferred solution: Full refund

Georgina C Uwt

E2save one stop phoneshop 'I feel so let down'

I purchased 2 mobile phones from e2save. One arrived exactly as discribed whilst the other clearly used.

After making an officail complaint to the company they wrote telling me basically the goods was a 'clearence item' so pre-used. Clearence don't mean 'second hand'. Be ware any potential buyers. They deducted £4.99 so called admin cost and deducted a further £10.00 air time, what ever that is and to top it all off I had to pay to send the rubbish back to them!

I feel totally 'mis-lead' so learn by my mistake.

Be very wary!

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