E-tao Asian Eatery
E-tao Asian Eatery Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Consumers report poor customer service and a troubling tipping incident; overall sentiment is negative. The price level is reported as medium. One recent review rated food 2-3 out of 10 and criticized staff behavior.
Positive Feedback
Some patrons note convenient mall location and quick service typical of fast casual Chinese spots.
Negative Feedback / Risk Areas
- Staff chased children demanding extra tips, creating safety and service concerns.
- Reported lack of management on duty and poor customer service response.
- Low food quality ratings and dissatisfaction noted in E-tao Asian Eatery reviews.
Key Takeaways for Future Customers
- Expect medium prices but check recent customer complaints before visiting.
- Confirm tipping and billing policies up front and avoid times with limited management coverage.
- Consider reading E-tao Asian Eatery reviews to compare food expectations.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Consumers report poor customer service and a troubling tipping incident; overall sentiment is negative. The price level is reported as medium. One recent review rated food 2-3 out of 10 and criticized staff behavior.
Positive Feedback
Some patrons note convenient mall location and quick service typical of fast casual Chinese spots.
Negative Feedback / Risk Areas
- Staff chased children demanding extra tips, creating safety and service concerns.
- Reported lack of management on duty and poor customer service response.
- Low food quality ratings and dissatisfaction noted in E-tao Asian Eatery reviews.
Key Takeaways for Future Customers
- Expect medium prices but check recent customer complaints before visiting.
- Confirm tipping and billing policies up front and avoid times with limited management coverage.
- Consider reading E-tao Asian Eatery reviews to compare food expectations.
Turn one complaint into a collective action
Children chased by waitress demanding extra tips!
- Waitress chased my kids for more tips and grabbed $8; no manager on duty; food is 2-3/10 and service poor at E-TAO, Houston Galleria.
My children , girl 17 and boy 16, ate lunch at a busy fast food Chinese restaurant inside the upscale Galleria shopping mall (Houston Texas).They also ordered a to go portion to take home for me. After finished, my children went inside a clothing shop a few doors down and were chased down by the waitress demanding MORE tips. She told my children that her boss requires them to pay more tips according to the scale( 15%, 20%..)
My daughter got scared and pulled out extra $8 which the woman quickly grabbed and put into her shirt pocket. When I heard of this, I immediately drove my daughter back to the mall. There were no manager on duty, according to the cashier. She suggested that we come back tomorrow. No body is in charge, she said. How absurd!
I confronted the waitress. She argued that she only came after my children to show them the tips amount they were supposed to give according to the tips scale on the bill. She went on about how she had to work hard and that this causes her to lose over ONE DOLLAR. How absurd! I have never heard of a waitress chased after children demanding more tips.I told her that kids do not have a lot of money.
She finally pulled out the folded $8 from her shirt pocket and gave it back to my daughter while continued mumbling on ...no apology heard. Suggestion: DO NOT EAT at E-TAO in the Houston Galleria!
The food is 2 -3 out of 10. The service is -10! Not worth your time and money! Eat somewhere else with normal human servers.
- Greedy and abnormal staff
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