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E Mortgage Capital

E Mortgage Capital

www.emortgagecapital.com
What is your customer experience with E Mortgage Capital?

E Mortgage Capital Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

E Mortgage Capital has a 1.3 star rating based on 1 customer review and consumers are mostly dissatisfied.

Positive Feedback

No positive experiences are reported; the lone review notes initial promises of fast closing and low rates that were not delivered.

Negative Feedback / Risk Areas

  • Repeated unresponsiveness and long delays are central to E Mortgage Capital customer complaints.
  • Paid appraisal fees with no visible action or result and unclear refund follow-up.
  • Misleading promises from the broker and poor customer service communication.

Key Takeaways for Future Customers

  • Get timelines and refund policy in writing before paying appraisal or other fees.
  • Document all communications and expect possible delays when reviewing E Mortgage Capital reviews.
  • Consider verifying broker track record and insist on copies of appraisal and loan documents promptly.
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Samarra Kgn

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Verified Reviewer
| map-marker Santa Ana, California

Incompetent Mortgage Broker Joseph Shalaby, who is with EMortgage Capital in Irvine, CA.

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AI Highlights
  • Shalaby, now with EMortgage Capital in Irvine, promised fast closing.
  • Paid hundreds for appraisal; no results.
  • Delays and limited replies.
Updated by user May 01, 2018

Update. April 2018. After several years of posting Negative Online reviews on Joseph Shalaby and with his new place of employment (EMortgageCapital), he finally cave in and pay back the wasted appraisal money.

Original review Dec 11, 2017

Mortgage Broker Joseph Shalaby, who is now with EMortgage Capital in Irvine, CA, promised fast closing in a few days, low interest rate or basically everything that you wanted to hear to do a refinance. I submit all the paper work.

Near the end, I paid several hundred dollars for the appraisal report to close the deal. After the appraisal, nothing happens, and follow by nothing and some more nothing. I did not even see the result of the appraisal. Days goes by, weeks goes by, months goes by and over one year?

Sometimes after my many repeat phone calls or emails, I will get a reply. such as they are looking for money from investors. Or will I accept lower loan amount? Or attorney will review this and send you a refund.

Again, all lip service.

This was a total waste of time and money by a incompetent, irresponsible person and not fit for this line of business. Be warn.

Loss:
$450
Cons:
  • Incompetent and irresponsible

Preferred solution: Full refund

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