New Reviewer

Incompetent Mortgage Broker Joseph Shalaby, who is with EMortgage Capital in Irvine, CA.

Update by user May 01, 2018

Update. April 2018. After several years of posting Negative Online reviews on Joseph Shalaby and with his new place of employment (EMortgageCapital), he finally cave in and pay back the wasted appraisal money.

Original review posted by user Dec 11, 2017
Mortgage Broker Joseph Shalaby, who is now with EMortgage Capital in Irvine, CA, promised fast closing in a few days, low interest rate or basically everything that you wanted to hear to do a refinance. I submit all the paper work. Near the end, I paid several hundred dollars for the appraisal report to close the deal. After the appraisal, nothing happens, and follow by nothing and some more nothing. I did not even see the result of the appraisal. Days goes by, weeks goes by, months goes by and over one year? Sometimes after my many repeat phone calls or emails, I will get a reply. such as they are looking for money from investors. Or will I accept lower loan amount? Or attorney will review this and send you a refund. Again, all lip service. This was a total waste of time and money by a incompetent, irresponsible person and not fit for this line of business. Be warn.
View full review
ID
#1146008 Review #1146008 is a subjective opinion of poster.
Location
Santa Ana, California
Service
E Mortgage Capital Mortgage Refinance
Cons
  • Incompetent and irresponsible
Reason of review
Poor customer service
Loss
$450
Preferred solution
Full refund

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