New Reviewer

RUN A WAY as quick as possible!! AVOID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

A word of Caution First, all was going according to plan. Hugo (owner of E&J construction but NOT a licensed contractor – as I was shocked to later learn) saw our vision after 3 other companies did not. It was quoted in the contract after signing to take 3 months. Well 6 months later, after an ultimatum, per California State law, it was completed, well almost. His crew had to return after the city inspectors had passed the final stage to remove the 8+ foot wooden concrete box form that I found after he “completed” the project. Thank GOD I did not use the patio chimney or the whole chimney would have caught fire. This was the last straw to a number of “human mistakes” as Hugo called them. 1) Double stamped concrete in the patio, 2) “forgotten” glued pool pipes components after install, 3) spraying water from heater pipes - 5 days later threatened to call a plumper, still took 2 more days for his subcontractor to fix it 4) Concrete patio slabs lifting up due to not anchoring to existing concrete patio, 5) installed ILLEGAL 1 HP “main” pool pump that was outlawed since 2010 (research title 20 of the California Energy Commission) http://www.energy.ca.gov/appliances/documents/2017-07-06_Pool_Pumps_Regulatory_Advisory.pdf 6) All the owner’s manuals, warranty cards, instructions to the equipment were misplaced – THROWEN AWAY with the shipping boxes. (I had to go online to find out how my equipment worked!!) Hugo moved valves and drained the spa! 7) Crew urinating on MY property – even after Hugo and his son Josh stated they provided a portable bathroom on every job – LIED 8) The patio did not get quoted with a floor, that is extra. (not in the contract) Hugo’s reasoning is that people use pavers or decomposed granite. (INDUSTRY STANDARD – patios have floors) also said they would round the corners on the existing concrete to blend it in, NOPE, just poured and filled in the gaps. 9) As I rototilled to prep for new grass I came across 6 wheel barrows full of BURIED concrete, rebar, 50/50 mix, wood stakes, screws, cut PVC pipe, cigarette butts (no one in my family smokes). 10) Spa spillway ledge too short, water did not spill into the pool, instead ran under the ledge onto the coping and face of the spa and into the drain on the decking. 11) Assured us that the job would be completed in time for our 20th wedding anniversary – LIED (3+ months later it was completed) Lack of communication, one sided MINE – until he wanted the next installment on the payment plan. Numerous weeks where only 1 to 2 workers showed for a day or two all week. Wanted me to provide him with the accounting, essentially to do his accounting for him. What I have learned: Make sure YOU have a penalty clause in the contract that If the job is not completed by the estimated date, every day it is not completed 10% will be deducted from the contract price. Research the Board of Contractors for their license status; it is changing with “actions” not for the better. Hugo is NOT a contractor; his son Josh received his “B” license in 2016?????? Prior to that this “family” company was utilizing Hugo’s father’s Contractors license and have been utilizing the history of the E&J name. Take pictures…LOTS of pictures to document the work (or lack of work) done every day. Stand in the same spot and take several pictures of the project EVERY DAY. The time will come to dispute “Hugo’s version” of what and when things occurred on the job. GET LIEN RELEASES at the time the subcontractor has been paid. (SEE contractors state board for further information) Hugo failed to provide at time of payment, I had to DEMAND to receive my releases, they were dated I requested them!!!! Change Orders are when you request a change to something after the contact has been signed. NOT when the contractor low bid the job and now is trying to make up the costs. Take notes, research, and make sure that the contract is more on a level playing ground and not in the contractors favor. (Penalty clause) As of this posting the business is suspended with the State Contractors Board under License 925746. There is one open case and one open complaint. The license number also shows DBA as Innovative Design Build.
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ID
#1358037 Review #1358037 is a subjective opinion of poster.
Reason of review
Shyster
Loss
$30000

AVOID AT ALL COST

DO NOT USE! Hugo and his son(s) are nothing but a bunch of con-artist. Like father like son. They will give you a low-ball bid to get you to commit and then it will be one change order after another and the price on your change orders will go up based on how much legal trouble Hugo is in. Don’t expect him to pay for lawyers when he has your bank account to cover (No Joke). At last count, there was consistently 4 or 5 E&J clients going after his bond at any given time and the Contractors State License Board doesn’t even come remotely close to telling you how much trouble E&J is really in so don’t waste your time there. Once you sign that contract, YOU WILL PAY MORE than if you had just gotten a reputable contractor to handle your job because you will no longer have control over costs and in addition to that, no other contractor will get involved to bid on your change orders. Once he has your money there is no going back and it will be one LIE after another. You are now a Victim and he will play a shell game with your money. Hugo and his boys will weasel a large down-payment out of you when you sign the contract and large down-payments on the change orders (both are illegal) and will start work without permits (illegal) with the number one goal of getting advanced payments out of you. Once he’s got your money he will use it for expenses for things OTHER than your project including cost to cover legal, personal, and business expenses. Make sure your contract has a large Final Payment or E & J will disappear when the job is 90% complete and they got almost all your money. Better Yet, WALK AWAY NOW WHILE YOU STILL CAN…..I WISH I HAD.
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ID
#1204325 Review #1204325 is a subjective opinion of poster.
Location
Santa Clarita, California
Reason of review
Pricing issue

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