DYLN
DYLN Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DYLN has a 1.0 star rating from 2 customer reviews. Consumers are mostly dissatisfied, citing poor customer service, unresolved refunds and exchanges, subscription/auto-ship issues, and high price levels.
Key Takeaways for Future Customers
- Check recent DYLN reviews before ordering to confirm shipping and stock availability.
- Expect difficulty reaching live customer service for billing, refunds, or subscription changes.
Negative Feedback / Risk Areas
- Repeated DYLN customer complaints about no responses to calls or emails and missing refunds.
- Reports of unauthorized repeat orders and failure to ship replacement filters or diffusers.
Positive Feedback
One reviewer noted the product itself is good when issues were resolved by support.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DYLN has a 1.0 star rating from 2 customer reviews. Consumers are mostly dissatisfied, citing poor customer service, unresolved refunds and exchanges, subscription/auto-ship issues, and high price levels.
Key Takeaways for Future Customers
- Check recent DYLN reviews before ordering to confirm shipping and stock availability.
- Expect difficulty reaching live customer service for billing, refunds, or subscription changes.
Negative Feedback / Risk Areas
- Repeated DYLN customer complaints about no responses to calls or emails and missing refunds.
- Reports of unauthorized repeat orders and failure to ship replacement filters or diffusers.
Positive Feedback
One reviewer noted the product itself is good when issues were resolved by support.
New York, New York
Filters
DYLN failed to ship out replacement filters. You have to use their filters for their water bottles. Ok.
User's recommendation: Great product. Customer service slipped. I complained. They resolved the issue.
Whittier, California
I received the order . The package was torn and opened
I called your customer service many times . Nobody has answered me yet. Is there any phone number I can call in?
User's recommendation: Put a person to answer the calls.
I need to speak to a live person
My phone was stolen at gunpoint today, I want it turned off 1-31*-***-****, I have a lot of personal information on this phone please look it now.
Hampton, Virginia
Cancel my subscription
Customer service will not answer their phone or their Email I called thier answering service they can not come to the phone at this time
User's recommendation: Answer your phone calls and Email
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDidn’t Receive Diffusers
- Charged $64.81 on 11/25/22 and merchandise was not sent.
- No response after multiple messages.
- Requests refund and notice within 48 hours.
I have left multiple phone messages and emails telling you that you charged me $64.81 on 11/25/22 and did not send me the merchandise. I never had the pleasure of a response from you; this is unethical!
You are not an honest company and provide no customer service. Please refund my money and let me know when you have done this.
If I dont hear from you in the next 48 hours, I intend to take further action. Thank you for your attention to this matter.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCompany is Scam not Sales
Initiated repeat order without authorization or consent. Wont answer phone to answer to their actions
- Rip off
Preferred solution: Full refund
Sebastian, Florida
Wrist customer service of any company I have ever deal with.
No response call from company just dumb chat crap.sorry for your poor bad services..This 100 character is just more *** to customers
User's recommendation: Do business with humans not expect people to talk to machines all problems can’t be solve by machines Yeti have real humans in their customer service department.
Denver, Colorado
I never received a refund or exchange for my product I sent back that was the wrong size
- I haven't heard back after returning a product for exchange due to wrong size.
- No replacement received; I'm out the money paid.
I still haven't heard anything back from anyone in the company. I returned a product for an exchange and haven't received any replacement.
So I'm out of the money I paid for the product. There has been no communication whatsoever since I reached out about the wrong size
User's recommendation: Find a store that carries the products so you don't have to deal with customer service
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