Josefina Neh

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Verified Reviewer
| map-marker Hampton, Virginia

Great customer service

I had an issue with my DW9000 single pedal. After calling customer service they agreed to ship the pedal back to DW to fix the issue with the mounting clamp. The representative was knowledgeable, helpful, cared about getting the issue resolved and has a best demeanor of anyone I've ever dealt with when trying to repair/replace Musica gear.
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User's recommendation: Quality products that the company stands behind. I'm thoroughly impressed with the attention they give those that buy and play their products.