DVDnow
DVDnow Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DVDnow has 3.1 star rating based on 2 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Good movies.
Cons: No kiosk to return to.Recent recommendations regarding this business are as follows: "Pay attention", "Put up signs that your going to be removing your dvd machines the next day please thank you".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DVDnow has 3.1 star rating based on 2 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Good movies.
Cons: No kiosk to return to.Recent recommendations regarding this business are as follows: "Pay attention", "Put up signs that your going to be removing your dvd machines the next day please thank you".
Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Returned personal dvd by mistake. Need it returned
Had a dvd from public library. Put it in Netflix sleeve and sent back.
If not found I will have to pay for 7 seasons missing 4 episodes. Going to return licorice pizza with other dvd return
User's recommendation: Pay attention
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Verified ReviewerNo machine for movie returns
I check out some movies yesterday on may 13th 2021 at the Khourys Market on Spring Creek Parkway in Spring Creek Nevada went to return movies next day May 14th 2021 and the machines have been removed, so now I dont know wherever to return movies cause I dont want to purchase or be charged more than what the rental was which is $1.75 per movie rental which I have 2 movies rented which is a total $3.50 for one night rentals please contact me at (209) 581-**** so I can return movies please thank you
- Good movies
- No kiosk to return to
Preferred solution: Let the company propose a solution
User's recommendation: Put up signs that your going to be removing your dvd machines the next day please thank you
Poor Quality Control (review from an end-user)
As an end user, DVDNow is a very poorly designed system which has failed to dispense the DVD titles we selected. I tried to rent several DVDs from our hotel kiosk, and none of the titles the machine dispensed were correct.
This mismatch seems to be because DVDNow does not actually track their DVDs (e.g. no barcodes). The system just assumes that whatever DVD you return with one rental card was rented by the same card.
In a venue like a hotel in which families get 2+ cards at check-in, the DVDs apparently get very disorganized. (Note that these rental cards are indistinguishable and the kiosk doesn't even advise trying to keep them straight.) All of us who try to use the kiosks afterward can't get the proper DVDs out.
DVDnow - Dvd Kiosk Review from Loveland, Colorado
I bought a DVD kiosk from a franchiser in Canada and they didn't tell me there was another owner in my area. Every good location was already taken or in negotiation and I am ready to remove my kiosk from its current location and take it to a recycler so I don't have room or want to store it because it makes less money every month and I have not in 2 1/2 years recovered even the initial cost of the movies, much less the cost of the kiosk.
I may as well have thrown over $20,000 out the car window. The the expense of running the kiosk software and credit cards processing ($120/month on average) is more than I make monthly from it. Red Box won't place a kiosk in any location with less that 10,000 customers daily. I paid $1600 for the DVD company's marketing Dept.
to help find locations and all they did was send out mailers. It was a total waste of money. And with all the online movie rental companies now, not many people want to walk to the store to rent movies. My opinion is that DVD Rental kiosks are dinosaurs.
If you want mine after all this, I will give it to you but you would have to pick it up or pay shipping yourself.
It is in Denver and works flawlessly. I believe there is a $2500 transfer fee for licensing, software, etc., but I haven't checked into it yet.
These *** are a rip off
Me and my girlfriend rented two movies from this kiosk and she went into labor the night we rented the movies it took us 7 days to return the movies and by the these *** had already charged us for the movies and the charges us 35 dollars a pice for the *** fu*king movies. Do not rent from here they suck and are total rip off artists I would have never done this had I known I am completely dissatisfied and with my new so I plainly can not afford this bull ***. So *** you DVD now weather it is a private franchise or not there is no reason to screw over good family's barly getting by you are all pieces of ***
DVD Now is a terrible company and kiosk
I want to take the opportunity to back up Fuhrme1 on another post on this site, look for it. DVDnow isn't a scam but the company and the technology are so horrible, you might as well place it in that category. DVD Now makes you believe they are the manufacturer of the kiosk but all they really are is a company that buys a kiosk from Asia and resells it to you. When you take a look behind the veil, Scott and Co. are just marketing wizards trying to lure you in by the success of Redbox and sell you a machine that really is poor technology. If the kiosk was great, Scott would be placing the machines himself. Not reselling them. The fact is that Scott's machines are terrible, just look at them. Their website and marketing materials are slanted towards the high pressure sale...limited opportunity! act now! type of thing. It's all ***. Do you really think they are going to limited their sales? Come on! By the way, Does it at all look high tech to you? By all means call the company and do your own research, but beware...If you fall into the DVD now trap you're buying a $20,000 paper weight. There are many other companies that offer very high tech DVD kiosks and wonderful support that you should be looking at and make DVD Now look silly. Let's see how Scott respond to this.
This information is based on the fact that I bought one (for that reason, I am pissed!) and realized the mistake and moved to another company where I am now very happy. The machine *** out on me and I got no support, my customers hated it, and it really doesn't look impressive at all.
All the best! My suggestion is to avoid my mistake. I'm sure Scott (the founder of the company) will follow up to this by saying I'm not an owner blah blah blah but just do your own research and you'll see.
Dvdnow scam. The scam of a life time!!!
This company is only looking to sell kiosks and could care less about the customer after buying them! They say that they will help you place their kiosks and make sure you get into a profitable location, but once you pay them their $20000+ for a machine they no longer return your phone calls.
I have never worked with a more worthless bunch of criminals in my life. Please do your self a favor and look into a legit company before wasting money with these numskulls! I even had a location set up to place the machine and they contacted this location and offered them a better deal so I had no place to put mine. There are plenty of other dvd kiosk companies that you can get involved with for less money and I would suggest you do just that!
I mean they buy these machines for $6500 and sell them for $20000+ that right there should tell you something. They act like they are experts in the dvd kiosk business, but ask the sales person how many they personally own. NONE!!
if it was such a good money making opportunity why wouldn't they own any?? Do your research and please don't waste your money on these crooks!!!
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Are your kiosks still available. I'm from GJ and would love to come pick them up. I'll even pay some money is that helps.