I want to take the opportunity to back up Fuhrme1 on another post on this site, look for it. DVDnow isn't a scam but the company and the technology are so horrible, you might as well place it in that category. DVD Now makes you believe they are the manufacturer of the kiosk but all they really are is a company that buys a kiosk from Asia and resells it to you. When you take a look behind the veil, Scott and Co. are just marketing wizards trying to lure you in by the success of Redbox and sell you a machine that really is poor technology. If the kiosk was great, Scott would be placing the machines himself. Not reselling them. The fact is that Scott's machines are terrible, just look at them. Their website and marketing materials are slanted towards the high pressure sale...limited opportunity! act now! type of thing. It's all ***. Do you really think they are going to limited their sales? Come on! By the way, Does it at all look high tech to you? By all means call the company and do your own research, but beware...If you fall into the DVD now trap you're buying a $20,000 paper weight. There are many other companies that offer very high tech DVD kiosks and wonderful support that you should be looking at and make DVD Now look silly. Let's see how Scott respond to this. This information is based on the fact that I bought one (for that reason, I am pissed!) and realized the mistake and moved to another company where I am now very happy. The machine *** out on me and I got no support, my customers hated it, and it really doesn't look impressive at all. All the best! My suggestion is to avoid my mistake. I'm sure Scott (the founder of the company) will follow up to this by saying I'm not an owner blah blah blah but just do your own research and you'll see.