Unclaimed
DV247 Reviews
521
CLAIMED LOSSES
1
TOTAL REVIEW
I feel duped and robbed
we are so disappointed about the unfair customer service and treatment we have received from DV247. about 2 years ago, we bought a kurzweil Keyboard for our church, We started having problems with the keyboard shortly after purchase. we've sent the keyboard 3 times for repairs and it has come back with the same fault , DV247 could not give us a proof that the keyboard was sent for repairs . Now, with been left with a faulty keyboard we can't use and DV247 claims it's not their fault as they don't manufacture keyboards but they took our money. We were left without a keyboard for months, we didn't get any reply from all letters we sent to DV247. We have now been left with an instrument we can't use. We feel duped and badly treated, for that matter, I am writing to share how horrible experience and how we've been treated by DV247 and the stressful times with been through. Good luck to anyone who shops at DV247
1 comment
ID
Pros
- Free delivery
Cons
- Customer service response and treatment
Reason of review
Warranty issue
Loss
$521
Preferred solution
Full refund
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DV247
Trying to purchase DAW software from DV247 and they don't even answer their phone! Have tried ALL their numbers for several weeks but just keepgetting put on hold then cut off after hanging on for hours!! AVOID!!!