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Dutton Plumbing

Dutton Plumbing

www.duttonplumbing.com
What is your customer experience with Dutton Plumbing?

Dutton Plumbing Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.5 star rating based on 1 review; consumers are mostly dissatisfied with 100% unfavorable feedback and report a high price level. Reviewers value turnaround time but note limited services and poor customer service.

Positive Feedback

The plumber was described as clean and friendly and completed repairs in about an hour, which some customers value when reading Dutton Plumbing reviews.

Negative Feedback / Risk Areas

  • High charges and unexpected billing practices reported, with bills much higher than local competitors.
  • Poor follow-up on receipts and communication; complaints about customer service responsiveness.
  • Service mistakes with property impact and slow or denied repairs, fueling Dutton Plumbing customer complaints.

Key Takeaways for Future Customers

  • Call multiple local plumbers to compare prices before hiring.
  • Ask for an itemized receipt and written estimate upfront to avoid billing surprises.
  • Document work locations and get confirmation on scope to reduce risk of unresolved damage.
View full overview ›

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Anonymous

Dutton Pumbing Simi Valley

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AI Highlights
  • - Dutton plumber from Simi Valley replaced toilet parts.
  • - Bill over $700; $500 quoted for flapper and fill valve; no receipt received.

I had a Dutton plumber from Simi Valley, California, come to my house. He replaced a toilet flapper, a fill valve, and a valve inside my shower handle.

He was there for about an hour and my bill was over $700. Call other places first. The plumber said for just my flapper and fill valve the charge was $500. These prices seem very high.

I am an older, single mother of three that has no expertise in the field of plumbing. When the guy left I wished I had called other plumbers. I never received a receipt even though he told me one would be emailed. I only received a copy of the agreement waving your right to cool off.

The plumber was clean and friendly but I would rather have a guy that was dirty if he charged me less. I honestly regret calling this place.

Loss:
$700
Cons:
  • High prices
View full review
Devyn Hqm
map-marker Virginia Beach, Virginia

Plumber bypasses backyard sprinklers - kills lawn!

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AI Highlights
  • - Plumber bypassed the leak and cut water to the yard.
  • - Lawn is dead; repair delays persist.
  • - Company has a bad reputation; legal action may be considered.

Major repair to water pipe leak. Plumber bypasses leak and cuts off water to backyard.

Gardener fixes sprinklers; but no water! Sprinkler specialist says plumber re-routed from backyard line. Called plumber; except he insists another plumber did it and will not fix. Supervisor says it will be weeks to get a repairman.

Lawn is now dead! They are dragging their feet on this. Company previously fixed toilet and overcharged by $200 compared to other local plumbers.

They have a bad reputation! Will consider legal action.

Loss:
$1000
Cons:
  • Inferior work and bad service

Preferred solution: Deliver product or service ordered

View full review

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