New Reviewer

Purchased a new kia carnival

1.0
First of all the service department at Dutch Miller of Charleston was absolutely awful. Ultimately, its the reason we traded the carnival for a Toyota. We were told if we traded early we would get a warranty refund. We have yet to receive it. 10 out 10 do not recommend. All paperwork for the refund was completed on my end.
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#3547721 Review #3547721 is a subjective opinion of poster.
Location
Proctorville, Ohio
Preferred solution
My extra warranty I purchased refunded. Its bee. 10 weeks.

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Verified Reviewer New Reviewer

Bad Service

2.7
Update by user Dec 20, 2021

Still Waiting For a Phone Call from anyone. The Main Guy over Dutch Miller 'Roger' was going to look into the problem and call me back.

Thats been several months ago! Called KIA headquarters about the problem and was told General Manger over Dutch Miller Kia talked to...

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#2921792 Review #2921792 is a subjective opinion of poster.
Cons
  • Service
Preferred solution
Apology

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