Dutch Bros Coffee

This Morning I Went To The Location Here In Cypress Houston Texas And Ordered A Coffee. Iced Annihilator Extra Sweet , Caramel Around The Cup With Whipped Cream And Caramel Drizzle. I receive my coffee as I was drinking my coffee I Sucked up a bee through my straw in almost Swallowed A Bee . And Im allergic to Bees not to mention it wasnt just one Bee it was a total of two.. So I immediately turned around and went back to the restaurant ask for the manager to show her what happened she offer me my refund In Another Coffee And Stated That Bees Had Been Bad At The Locations for about a week now.. Poor customer service I could have Literally died If I swallowed a *** two hours later I thought I feel sick throat store getting very irritated and I had been Vomiting They are not being cautious at that workplace and Im highly upset!!! User's recommendation: Be careful going to that location

This morning I went to the location here n Cypress Houston Texas And Ordered A Coffee iced annihilator extra sweet , caramel around the cup with whipped cream and caramel drizzle and I received my coffee as I was drinking my coffee I almost swollen a bee and Im allergic to bees not to mention it wasnt just one bee in my cup it was 2 I quickly turned around n went back to the location asked to speak to the manager she offer me a refund and another drinks .. poor service I could have died drinking that coffee Im very upset how can u miss 2 bees at the bottom of my cup I have pictures I have been sick throwing up none stop .. I had vomiting come out my nose and my throat is Irritated They are not being cautious at your work place

On March 29th, at one of our local Dutch Bros locations on 15th Ave. in Longview Wa. my 81 and 86 year old parents swung by and ordered one medium blended double chocolate mocha between 11:30-12:00 after a doctors appointment across from your location. That was their only purchase. Nothing more. The young man who took their order, handed my mother her the above drink and said, that will be 22.00 dollars. Uuuummm, they were completely shocked. My mom said, when did that happen? The young man just simply said, I do not set the prices mam, I just work here. He proceeded to look back at the price board behind him and again said, yep thats the price, 22.00. Are you kidding me, NO that is NOT the price of one coffee. It simply appears that, that young man, took my mothers cash and felt he deserved a 15.00 tip. I am so angry that someone would take advantage of the elderly like this. Many elderly folks come by there on a daily basis, being so close to Peace Health St. John Medical Center. My parents have been returning customers at this location and had never had a problem before. Please investigate this situation and contact me as soon as possible in regards to the actions you have taken to investigate. Also, my parents have not ever received a receipt during any purchases, and Im wondering if this is common practice? I am thinking its probably in everyones best interest to require that every customer receive a receipt during every purchase. My parents paid in cash. So its more than likely that, that young man has targeted many people during his shifts. Thank you, Patty Farris Longview, Wa. patty00ellenbolt@***.com