map-marker Pickering, Ontario

Dusty Dollies - didn't dust, didn't clean, and looks like they stole some cash while they were at it

I found a great price for a cleaning service - $80 ... but I guess you get what you pay for. Not only did they not clean my home (dust bunnies left under the bed, kitchen counter not wiped, etc. etc.) but I also noticed that a chunk of cash was missing from a document box after they left. The money was concealed in an envelope and tucked in a box of documents. And of course when I contacted the company about it, deny deny deny. I guess that teaches me for not checking whether or not the company was bonded and insured. Obviously, they were not.
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I hired dusty Dollies to do a move out clean. I was quoted 2-3 hours at $80 an hour.

I had my neighbor let them in and I am guessing they assumed no one was going to check their work. They were in my house less than an hour. When I inspected the work I found the bathroom sinks and counters were not cleaned, the fridge was not cleaned, the laundry room floor was not cleaned and the base boards were still dusty. When I called the owner on the shoddy job she accused me of just not wanting to pay for the service.

I have integrity and as such se got paid.

However, if you are going to screw someone, don't leave a voice message quoting a cash price with the caveat that if I want to pay by cheque you'll have to charge HST. I'll be passing that message on to revenue Canada.

leeanne Ikz

Realy easy to accuse someone with not any called one month after we were there and said no one else had been in your home since then...maybe you spent the money yourself and was afraid to tell your husband...see how easy it is to make things up

.....18 years of cleaning and never once been accused of this...ahhh the anonminity of the internet...get out there and get a real job


I totally agree with the cleaning part. Blinds not done, floors not washed, small things not moved to be vacummed under (even things you can see under).

It seems like the name of the game it to get in and out as fast as they can. After I told them what was missed on the second clean and they came the third time to determine if I would keep using them, it was the worst clean yet. I should have clued in when the owner asked how picky I would be if there was a speck of dust left. I would have to have no sight not to see what they missed.

Do not believe the website, they do not do what it claims to do. When I emailed to ask for my key back and listed what again had been missed all the owner said was 'gladly'.

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