Priscilla W Tfg

Defective bike

Original review Mar 15, 2024

I was sent three exercise bikes separately by my insurance company that were made by DMI. All three are defective.

Every number associated with this company is no longer in service. I am very frustrated about this situation .

Now my insurance is sending me yet another one that I am sure will also be defective . Do not purchase the mini exercise bike.

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Cons:
  • No way to contact the company

Preferred solution: I would like to get a mini exercise bike that is not defective.

User's recommendation: Do not purchase the mini exercise bike from Duro Med Industries.

Jack W Kxg

Inhappy with product

I wanted return an oversized commode which I purchased through home depot and was unable to this large size so we decided to return it and get a refund. Your system to confusing for me. Thanks

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Loss:
$234
Pros:
  • I think i like the company
Cons:
  • Your system to complicated t get help

Preferred solution: Full refund

User's recommendation: None at this monent

Mahlet Ktf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

Bed side potty bucket

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When I called the 2 numbers listed on your website, they both had been disconnected so I got nowhere with you

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User's recommendation: Not happening

Jean C Nug
map-marker Newnan, Georgia

Product I bought was broken when I received it from Amazon.

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Was never able to talk with anyone about my issue.Received a product that was damaged and the phone number on the enclosed paperwork wasn't the cpanies number.If product is damaged you'll have a big problem.

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Loss:
$70
Pros:
  • Availability of products
Cons:
  • Unable to resolve product issues

Preferred solution: Let the company propose a solution

User's recommendation: If the product is damaged you will have a big problem.

Inci A Fsw
map-marker Brooklyn, New York

Further understanding of product assembly & parts

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I called the number, generated by this site, when my call was connected a message stead the contact number is not in service.

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Preferred solution: Let the company propose a solution

Anonymous
map-marker Brooklyn, New York

Further understanding of product assembly & parts

Pretty much nothing has happened at this point. I still have no true contact number for this company.

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Anonymous

Need help attaching a basket to a rollatoe

yes I still can not put the basket on the directions are awful I need help with it if someone can contact me that would be great .

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Anonymous
map-marker Rochester, New York

Have a question

Need help with putting on a basket on a roller scooter directions are not clear on how to put it on.

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Marc W Edk
map-marker Ontario, Ohio

How to get the foam rubber cane handle on!

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I bought a Hypalon Foam Handgrip and cannot get it on my aluminum cane! How do I get it on!? Please help me!!!

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Loss:
$4

Preferred solution: Let the company propose a solution

James J Tqy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor quality product.

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Duro Med Industries - Poor quality product.
Duro Med Industries - Poor quality product. - Image 2

The Duro-Meds toilet seat cushions you manufacture are of very poor quality and seems like you have no intentions of fixing it. I have bought over 20 of these cushions and they are all the same.

The foam you use is so cheap it breaks down loosing its thickness in no time at all. A 2 inch cushion becomes a 1 inch cushion and the 4 inch becomes less then 2 inches thick. Then the Center stitch starts to seperate and come apart. I have seen so many reviews who complain about the samething yet you do nothing about it because it sells more cushions.

So I figure I've spent over $500.00 in cushions.

The easiest thing for me to would be to have Amazon replace it once a month because that's about all they last. You would think a company of your caliber would sell a better product then this.

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Preferred solution: Let the company propose a solution

User's recommendation: Memory foam would easily solve the problem and not use a cotton thread.

Anonymous
map-marker Carson City, Nevada

Duromed flannel/rubber sheeting # 560-****-****

We received a gift box with numerous items ordered by my dtr in law in Co. The Duro Med flannel/rubber waterproof sheeting is very inferior.

It comes nicely packaged with the pretty pixs of the diamonds on the pillow cases. I washed the product prior to use in cold/gentle cycle and hung to dry. All four sides curled and the flannel became as thin as paper. I do not understand why a company would produce and/or ship such an inferior product.

My husband has cancer and is pretty much bed ridden. These were ordered from your company to help alleviate any bedsores.

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Loss:
$40

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