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Products don't match website images and they refuse refund

Durguard - Products don't match website images and they refuse refund
Durguard - Products don't match website images and they refuse refund
Durguard - Products don't match website images and they refuse refund
Durguard - Products don't match website images and they refuse refund
Durguard - Products don't match website images and they refuse refund
In the early days of the pandemic, I bought masks from this site (not medical procedure masks, but face coverings). They were supposed to have Viking art patterns. After more than 6 weeks when they didn't give me an update or respond to emails (but did immediately charge my credit card) I got masks that bore little or no resemblance to the images on their website. Emails asking for a return authorization and address got offers to refund 5 dollars if I kept the masks. Then they said I could only return the masks unopened, which I explained was impossible since I had to see them to know that the designs did not match.

User's recommendation: Avoid this site if you value your hard earned money.

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ID
#1960302 Review #1960302 is a subjective opinion of poster.
Product
Durguard Face Mask
Cons
  • Lying scamming thieves who hide from consequences in hong kong
Loss
$38
Preferred solution
Full refund

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