Skip to content
Duraflex

Duraflex

www.duraflex.co.uk
What is your customer experience with Duraflex?

Duraflex Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Duraflex has a 1.2 star rating from 5 reviews; overall sentiment is negative with frequent calls for refund and low satisfaction.

Key Takeaways for Future Customers

  • Duraflex reviews report poor fitment and product defects.
  • Expect difficult customer service interactions when seeking a refund.

Negative Feedback / Risk Areas

  • Recurring customer complaints about defective hoods, body kits that do not fit, and alleged false advertising.
  • Reports of billing issues and unauthorized charges and challenges obtaining refunds.

Positive Feedback

Some customers note appealing front bumpers and side skirts, but praise is limited.

View full overview ›

Media from reviews

Duraflex - Worst experience as a customer.
Duraflex - Worst experience as a customer. - Image 2Duraflex - Worst experience as a customer. - Image 3Duraflex - Worst experience as a customer. - Image 4Duraflex - Worst experience as a customer. - Image 5Duraflex - Worst experience as a customer. - Image 6Duraflex - Worst experience as a customer. - Image 7
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
hood customer refund return bush factory experience bush wasting return nor
Filter review
Sort by
Collin K Prn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Minneapolis, Minnesota

Worst experience as a customer.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The hood arrived damaged from the factory and doesn't fit.
  • - They won't offer a return or refund.
  • - I won't buy from them again.

They sent me a hood that was messed up from the factory and it doesn't even fit. Now they are beating around the bush, wasting my time and not providing anything for a return nor a refund. Never again.

Loss:
$745
Cons:
  • Horrible products and a scam with false advertising

Preferred solution: Full refund

User's recommendation: Don’t buy from DrivenByStyle nor Duraflex.

View full review
Sara C Leb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Pissed

Duraflex - Pissed
Contains 2 confidential files for company representatives

Body kits do not fit. I will never buy anything else manufactured by this company again. Your products are ***

Loss:
$690

Preferred solution: Full refund

User's recommendation: DO NOT buy duraflex

View full review
Tim W Owu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scam do not honner what they say

hood deliver defect the company states u should have inspected how do u inspect hood separating under nieth stay away

User's recommendation: never

View full review
Krissy L Xtr

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

There is a 4995 charge on my card that I did not make I want my money back

Duraflex - There is a 4995 charge on my card that I did not make I want my money back

There was a 4995 charge on my card I've never even heard of your guys's company I would like to have my money back from these is Christmastime and it is tight

Loss:
$50

Preferred solution: Full refund

View full review
Ashley G Vbr

Do not buy from these guys their parts are crap

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The Mustang spoiler won't fit, per a professional.
  • - The CARiD product is cheap.
  • - Their shipping refund policy requires photos showing it won't fit.
Duraflex - Do not buy from these guys their parts are crap
Duraflex - Do not buy from these guys their parts are crap - Image 2

Bought a spoiler for a mustang Took to a professional he said that it would not fit the part is cheap bought from Carid they said I could not get my shipping back unless I took pics of it on the car to show it would not fit not going to take the original spoiler off again to take pics but I am also filling with PayPal for my shipping refund they sorta was crap do not but anything from then or carid

Loss:
$186

Preferred solution: Full refund

View full review
Christopher L Ioe
map-marker Cranbury, New Jersey

Cracked hood was painted over from carid and they wont replace it

AI Highlights
  • - The item is a 2.5 inch cowl hood for a 2007 Ford Mustang.
  • - It arrived with a crack that had been painted over.
  • - It looked like a factory fix.

My brother order to who from me from car ID that was a 2.5" cowl hood 4 2007 Ford Mustang once upon receiving it I checked it and it had a crack in it after it was delivered and the crack had been painted over like a got fixed from the factory

View full review
Tommy A Zoe

Not happy with the product R34 bodykit

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The rear bumper cover exhaust cutouts do not match my Honda accords exhaust they want me to modify an expensive exhaust to fit the kit, the exhaust is more expensive than the kit horrible production.

Loss:
$515
Pros:
  • Nice front bumper and side skirts
Cons:
  • Rear bumper does not have proper exhaust cut outs

Preferred solution: Send properly made rear bumper

View full review
Thomas B Yox

Total scammers

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The reviewer says Duraflex is untrustworthy and will rip you off.
  • - Carid.com lists Duraflex as not recommended.

Do not buy anything from Duraflex these guys are total Crooks and will rip you off since you bad products look at all the negative reviews I have I wish I would have read before I bought they have their products listed at carid.com another unrecommended vendor...

Loss:
$384

Preferred solution: Full refund

View full review
Doug B Deg

These kits are JUNK!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Spent $600+ on Lexus IS300 kit; front bumper fit failed.
  • - Rear bumper won't install, trunk won't close, CS team asked for fitment photos.

I too was sucked out of $600+ dollars for a kit for a Lexus IS300. After attempting to mount the front bumper (2 weeks and not even close) couldn't MAKE my headlight go back in place. Mounted the rear bumper, the trunk lid wouldn't close. Adjusted on it for a week. Finally give up on both. Was able to MAKE the side skirt work again after another week of prep work. Upon contact with the retailer i purchased this kit from Express Aero Kits, thier "CS Team" informed me to start a "fitment claim" I needed the follow (And I quote) *Full straight, front view pic of parts on the vehicle (entire part must be visible)

*Full angled view pic of parts on the vehicle (entire part must be visible)

*Close up pics of areas of concern (gaps, etc.) (photos must include tape measure/ruler showing measurements clearly)

*Close up pic of Duraflex tags with item number (on the part & the plastic wrapping)

*You can also take a video of all the requested views. I wasn't putting these worthless parts back on my car. All I can suggest is keep your money as these kits are not worth the trouble. So long story short, just another con artist sucking money out of your wallet with false products!!

Loss:
$612
Cons:
  • Entire process

Preferred solution: Full refund

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article