Susan P Qkd

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Blocked Card

1.0
Original review Jul 08, 2023
I would have gave zero stars but that was not an option. My son was out of state with church group. Where I was only accepted cards no cash. Dupont blocked my card. I called number and was told I had a limit out of town which I have never had before. They could not unblock my card because Dupont was closed. All numbers I called and the app I couldn't get any help. I have never had this problem out of state or anywhere before. There was plenty money on my accounts to pay. I am now stuck out of state with no way to use money. So I'm stuck with no way to get food or anything. No reason a bank would do this and not be able to correct it. My whole family will be cancelling all of our accounts as soon as I can get home.
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Cons:
  • Block cards without reason and not available to answer call

User's recommendation: Don't use Dupont

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#2364478

My lawyer said stay away from them as far away possible

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