Unhappy customer S

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Verified Reviewer

Deceptive banking practices

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Warning. Warning.Warning. This credit union is deceptive at best. They dont stand behind their ads. They hire anyone with a pulse but not qualified. Branch employees dont know what they are doing. Management are a bunch of robots.
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Pros:
  • Advertised rates look good
Cons:
  • Rates are bait and switch

Preferred solution: Price reduction

User's recommendation: Stay away from this CU, You will thank me

Judith H Jpz

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Verified Reviewer
| map-marker Minneapolis, Minnesota

No deposit

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Y is my checks not deposited, I am waiting for my state & retirement check to b deposited the first of month
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Anonymous
map-marker Cedar Rapids, Iowa

Avoid Dupaco Credit Union

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Dupaco Cedar Rapids SW location is the worst credit union I have ever joined. ATM is always out of money. Very rude staff. I once complained because only one person was working the drive-thru (7 cars waiting) and three tellers were idle with no customers in the lobby. When I mentioned this a man walked out of his office and raised his voice at me saying there were 4 drive-thru lanes open. I reminded him that he only had one teller working those four lanes. He continued to be hostile and I left. When I closed my accounts I left some negative feedback and was hung up on.
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User's recommendation: Avoid Dupaco

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