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DuoKnows

DuoKnows

duoknows.com
What is your customer experience with DuoKnows?

DuoKnows Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • DuoKnows has 2.6 star rating based on 2 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Customer service is relatively fast.
    Cons: Refused refund even though they guarantee results or money back, Tutor did a horrible job, Were unable to provide academic sources for their work.

  • Recent recommendations regarding this business are as follows: "I would not recommend this company.", "Recommended for students".

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Chad M Nmr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible service

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The tutor I was assigned was horrible, provided wrong answers with erroneous values that could not be explained by the tutor. I asked to have some questions revised as the answers were incorrect.

The tutor would revise their work with ZERO explanations for their new formulas and answers that were still incorrect. The tutor was unable to cite sources for their answers when asked. I was refused a refund even though their customer service rep "Alex" said they could "guarantee results or get your money back".

I would never recommend this terrible service to others. $200CAD for an absolutely horribly done assignment.

View full review
Loss:
$200
Pros:
  • Customer service is relatively fast
Cons:
  • Tutor did a horrible job
  • Refused refund even though they guarantee results or money back
  • Were unable to provide academic sources for their work

Preferred solution: Apology

User's recommendation: I would not recommend this company.

Marharyta K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Helped with coding tasks

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The service has real tutors who quickly help with many tasks. I asked to assist with my coding tasks. They coped with it very quickly.

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User's recommendation: Recommended for students

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