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DuoBoots

DuoBoots

duoboots.com
What is your customer experience with DuoBoots?

DuoBoots Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • DuoBoots has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Don't purchase boots from this website. There is no way of contacting anyone especially if your order has been lost.".

  • Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.

View full overview ›
Sylvia G Bfc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Clinton, Massachusetts

Duoboots has not fullfilled order. Order placed on November 30

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Contains 1 confidential file for company representatives

I'm still waiting on my boots to be shipped. I placed my order on November 30,they have yet to be shipped out.

A customer service rep by the name Jesse finally reached out to me on Dec. 12 with this message.

Hi Sylvia,

Thank you for messaging DuoBoots and bringing this to our attention. Ive reached out to our team to investigate your package's location with the courier and determine why your boots havent moved.

Well update you as soon as we receive more information.

If theres anything else you need, please dont hesitate to message us.

Best wishes, The Duo Team

That was the last time I've heard from that person.

I've tried to reach out to Jesse several times but to no avail. If you are thinking of buying boots from this website don't they are not a trusted company.

View full review
Loss:
$340
Cons:
  • Not a legitimate website

Preferred solution: Full refund

User's recommendation: Don't purchase boots from this website. There is no way of contacting anyone especially if your order has been lost.

Anonymous
map-marker Chiswick, Hounslow

About my exchange if goods

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Hi my order number was 98803 - I returned the boots using your online returns form and paid another £45 pounds for another style in dark brown suede size 6 flat heels but have heard nothing from you, could you please tell me what is happening with my order

Stella French

5 Leaside

Bookham

Surrey

KT23 3LJ

0752547****

View full review
Tayonna Swl

Hello I’m still not able to get my discount code....

Hello I’m still not able to get my discount code. Please could you email it to me.

It seems impossible to actually talk to a real person.

Many thanks Joan Ball. I’m not going to buy my boots until I get the code.

View full review

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