Dunkin Donuts Boston, Massachusetts Complaints and Reviews
Silesdean dunkin donut . The worst store the wait is so much then you have Ramona she could be so rude the way she talks to customers even to her co/ workers it's awful . Then you have Luis and Miriam they know customer service and make sure we're all taken care of. Ramona is terrible guys walk in and it depends if they look good she'll take care of them . And if they don't she has a terrible attitude. Customer service terrible. Wait time is...Read more
I was served at 307668 location @24 meeting house lane , sagamore beach... My servers name was jacob he was very rude when I asked for a flavor I was rudely told they are not serving it no longer .also when my coffee was served it was placed forcefully on the counter that caused the coffee to spill .. I work with the public and no matter what is bothering work related or not I alway try to give a smile and give my best composer.. His attitude...Read more
I have had several fulled? donuts that didnt have much to no filling in them,I know that they arent made on location any longer therefor it is not the stores fault no should they suffer for the isdue..I have made the manager of the 250 north street bennington vermont store aware of the problem several times.when I worked for dunkin back when we made the donuts we had to check weights every dozen donuts as we made them...Read more
Turkey flatbread Review
by wmackay1952 #643165
The wrong item rung in register.I asked for Turkey,chedder and bacon flatbread.and I was sold turkey Sausage and egg.You can check my past orders and I have a receipt for yesterday T , C and B.I never order eggs. Tell the cashier to listen to the customers.
customer service Review
by anonymous #545983
Actually I was very pleased the way a woman was working while others where to busy talking her name is Sham. Jamaica plain,ma good service.
Working hours Review
by anonymous #537967
I was at a dunkins at 5:00am this store did not open until 5:15 ROSINDALE, MA AMERICAN LEGION HIGHWAY.
Bad customer service Review
by anonymous #511758
I was I store #342228 at 10:00pm, I and a couple other customers where looking for the person behind counter after ten mins she comes in the front door talking on the phone I asked her, her name she said Courtney. What kind of people do u have working for u. No apologies nothin just rude!!!!
Hey i never got my free dunkin donuts birthday for a free coffee my address was 435 old colony ave south boston mass and i up dated it before but some how it never up dated and of course i never got my free coffee so i got ripped and I dont know if it was you people or the problem with your computer I would like to have my free coffee Thank You Very Much.. I really would appreciate my free coffee and this hundred words is *** now i am adding on...Read more
The app literally just does not work. I tried for hours to send my brother a gift card and it kept telling me that the information I was providing was the same as what was filed with my bank accout. I even went on my online banking profile to check that the information was submitted exactly and it still wouldn't work. I even tried my credit card just to get the *** gift card to him and then the app told me that it couldn't retrieve verification...Read more
The location in Pawtucket ri. newport ave in the shell gas station ..I ordered a large hot tea two tea bags extra creme two sugars...I took my medicine at the same time I notice a different taste.thought it was my meds so I gave it a few min. When it tasted the same. I opened the top there was curled milk and a lemon inside .iwas like wtf return to the location they replaced it but dam my stomach is all twisted now cant even drink the other teaRead more
I went to this dunkin location a few times and they are just awful. The manager was so rude talking down to one of the young ladies. Seperate incident drive thru was so backed up i finally get 2 the window and her name was sara she had no personalty my coffee sucked i believe her name was suezy or sue that made it just bad experince all around. This place was never like this untill new girls came in and i stopped seeing all the old faces. Fix...Read more
There is always a long line in the morning. As usual. There is usualy unwanted company from drug users, or a drunk near by. The employees seem not to have sense of urgency. There was not one time that i walked in, where it wasn't messy. If they could make my order spot-on, i would've been more for giving. I am an ex-former employee at Dunkin' Donuts, so i know how to listen carefully to each customer. My order of coffee is unique, inspired from...Read more
I used to go to Dunkin Donuts all the time and they were consistent in their quality....not anymore. The coffee usually tastes burnt or stale, especially if you are going through the drive thru. The few times I have gone this year I have had to ask for my change back, and when the wrong items have been given to me, there is no apology. I have been going to Cumberland Farms for my coffee, which tastes awesome, and I get a thank you every time....Read more
Went to DD in Winthrop, MA (20 Main ST.) It is a small DD with about 5-7 tables three were taken by children. Doing homework or coloring books, I think they belonged to one of the employees. It looked like a Day care or something. My friend I and were having coffee almost out the door. We finally left because we not happy where we were sitting because the tables were taken up by kids. So we sat in the car instead of DD. I don't know what...Read more