Dunedin Animal Medical Center
Dunedin Animal Medical Center Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall rating: Mixed; sentiment leans negative due to a reported misdiagnosis and lack of follow-up response.
Positive Feedback
Staff are described as friendly and attentive during visits.
Negative Feedback / Risk Areas
- Reports of unnecessary testing and a serious misdiagnosis in an emergency case.
- Lack of apology or customer service response after a complaint was submitted.
- Concerns raised in Dunedin Animal Medical Center reviews about clinical accuracy and follow-up.
Key Takeaways for Future Customers
- Bring a second opinion plan for emergencies and vet referrals.
- Be prepared to follow up persistently if you submit a complaint to customer service.
- Read Dunedin Animal Medical Center customer complaints and reviews before choosing care.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall rating: Mixed; sentiment leans negative due to a reported misdiagnosis and lack of follow-up response.
Positive Feedback
Staff are described as friendly and attentive during visits.
Negative Feedback / Risk Areas
- Reports of unnecessary testing and a serious misdiagnosis in an emergency case.
- Lack of apology or customer service response after a complaint was submitted.
- Concerns raised in Dunedin Animal Medical Center reviews about clinical accuracy and follow-up.
Key Takeaways for Future Customers
- Bring a second opinion plan for emergencies and vet referrals.
- Be prepared to follow up persistently if you submit a complaint to customer service.
- Read Dunedin Animal Medical Center customer complaints and reviews before choosing care.
Turn one complaint into a collective action
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Verified Reviewer
Unnecessary testing; misdiagnosis
Took my pet there for an emergency visit. She could not stand or walk.
The potential diagnosis I was given for my pet was completely WRONG! I was told that possibly my pet might need surgery and could have problems with the discs in her back and that I might want to see Blue Pearl (?????). By the next day she was 75% improved so I took her to the SPCA in St Pete and was told she had "vestibular syndrome" which is a nonthreatening condition and would resolve on its own. I had asked the vet at Dunedin Animal Medical Center if she could possibly have this condition and was told no.
I cannot even imagine the costs I would have incurred had I followed his instructions.
I am happy to say she is perfectly fine now. I have written DAMC numerous times in regards to the above and have not received as much as an apology.
- Friendly staff
- See complaint
Preferred solution: Full refund
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I would like to report that this issue has been resolved to my satisfaction. Thank you Dunedin Animal Medical Center for working with me. I really appreciate it.