Debby Q Opn

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Verified Reviewer
| map-marker New York, New York

Ripped off

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On May 10th I was supposed to relocate back to my original address. While I didn't personally hire Dumbo the managing agent David Fleishman contracted with Dumbo.

Both Fleishman as well as Dumbo were negligent and didn't do an inventory never once had a interaction with me. And didn't bother to find out just exactly how much stuff I had. And so Dumbo without my knowledge or permission or consent (obviously). Took it upon themselves to make the decision to unilaterally dump my stuff, without ever attempting to get a larger standard size large van.

I was and still am devastated and enraged. The things that they so cruelly and heartlessly and casually threw away were from someone who I'd lost and were the only things I had left of them. Now I have nothing. I'm sick inside.

They are guilty and should be held accountable. They should lose their license.

View full review
Loss:
$500
Pros:
  • On time
Cons:
  • Lose your stuff
  • Damage to things

Preferred solution: Full refund

User's recommendation: Don't Use Them

Debby Q Opn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

Ripoff

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Updated by user Dec 14, 2022

I contacted the NYS Attorney general's office consumer frauds and protection but they wouldn't do anything. I also contacted the Federal Motor Carrier Safety Administration Department of Transportation Commercial Enforcement and Investigation Division but they never responded.

The situation will never be resolved. They lied about everything. They are unethical and disreputable. The managing agent David Fleishman gave a false inventory.

Dumbo never contacted me to find out if it was accurate. Fleishman wanted the cheapest rate possible so he lied.

They fraudulently made up a fake inventory, defrauding me of most of my belongings. They took advantage of me in the most despicable, egregious way possible.

Original review Nov 12, 2022
On May 10th I was supposed to be relocated back to my original address. I didn't personally handle the arrangements for the move, the managing agent David Fleishman contracted with Dumbo.

Both Fleishman as well as Dumbo were negligent and never did an inventory of just exactly how much stuff I really had. And as a result made the unilateral decision and without my knowledge or permission or consent dumping my things, without ever attempting to get a larger standard large size van. I am devastated and enraged. The things they so cruelly and heartlessly threw away were from someone I'd lost and were the only things I had left of them.

It was just as if I'd lost them all over again. They are guilty and should be held accountable.

They should lose their license. I'm sick inside because of them.
View full review
Loss:
$5000

User's recommendation: Ripoff Don't Use Them

Anonymous
map-marker Old Bridge Township, New Jersey

Dumbo Moving and Storage

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These guys are horrible they arrive 3 hours late for pick up ask for help taking apart furniture then refuse to re assemble the furniture upon delivery after being 5 hours late . A single mom with NO HELP had to hire someone and pay for what they REFUSE TO DO and then have the audacity to ask for a tip.

I will be contacting the better business bureau and the state of NJ. They yelled at the woman, cursed and complained about everything , what kind moving company would leave a woman to assemble her own furniture.

View full review
Loss:
$1700
Cons:
  • At all
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

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