Duke Auto Repair
Duke Auto Repair Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.1 star rating from 3 reviews; consumers are mostly dissatisfied with slow service, high price level, and poor customer service.
Positive Feedback
Customers note good coffee and a nice staff person up front, but praise is limited amid broader service issues.
Negative Feedback / Risk Areas
- Repeated reports of rude or absent front-desk service and long waits, reflected in Duke Auto Repair reviews.
- Complaints about inflated prices and slow repairs, with at least one report of post-service noise issues.
- Poor response on billing and refunds and low customer service availability.
Key Takeaways for Future Customers
- Consider other auto repair shop options before committing.
- Confirm estimates and ask about billing policies up front to avoid surprises.
- Expect potential waits and limited customer service support; membership or auto-ship deals are not mentioned.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.1 star rating from 3 reviews; consumers are mostly dissatisfied with slow service, high price level, and poor customer service.
Positive Feedback
Customers note good coffee and a nice staff person up front, but praise is limited amid broader service issues.
Negative Feedback / Risk Areas
- Repeated reports of rude or absent front-desk service and long waits, reflected in Duke Auto Repair reviews.
- Complaints about inflated prices and slow repairs, with at least one report of post-service noise issues.
- Poor response on billing and refunds and low customer service availability.
Key Takeaways for Future Customers
- Consider other auto repair shop options before committing.
- Confirm estimates and ask about billing policies up front to avoid surprises.
- Expect potential waits and limited customer service support; membership or auto-ship deals are not mentioned.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Rude customer service
I walked into the lobby; no one was at the desk, so I sat down with some coffee. After an hour of not being helped, I decided to take my business elsewhere.
- Good coffee
- No customer service
Preferred solution: Apology
User's recommendation: Use another auto repair shop
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRude customer service.
I walked into the lobby and wasnt greeted or helped right away. I rang the bell and waited an hour before walking out.
User's recommendation: Try other auto repair shop
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWeird Noise in Car
- - Visited Duke Auto Repair and Service on January 12, 2025.
- - Car makes loud noises over 65 mph.
- - Upset about the time and cost of the service.
So I visited DUKE AUTO REPAIR AND SERVICE on January 12, 2025 and my car suddenly is making loud noises when the car is going over 65mph. I am very upset due to the amount of money and time the service took.
- Nice staff upfront
- Inflated prices and slow service
Preferred solution: Full refund
User's recommendation: Avoid DUKE AUTO REPAIR AND SERVICE
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