Sam S Xau

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Verified Reviewer

Rude customer service

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I walked into the lobby; no one was at the desk, so I sat down with some coffee. After an hour of not being helped, I decided to take my business elsewhere.

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Pros:
  • Good coffee
Cons:
  • No customer service

Preferred solution: Apology

User's recommendation: Use another auto repair shop

Sam S Xau

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Washington, District Of Columbia

Rude customer service.

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I walked into the lobby and wasnt greeted or helped right away. I rang the bell and waited an hour before walking out.

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User's recommendation: Try other auto repair shop

Issey Y

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Verified Reviewer

Weird Noise in Car

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So I visited DUKE AUTO REPAIR AND SERVICE on January 12, 2025 and my car suddenly is making loud noises when the car is going over 65mph. I am very upset due to the amount of money and time the service took.

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Loss:
$3492
Pros:
  • Nice staff upfront
Cons:
  • Inflated prices and slow service

Preferred solution: Full refund

User's recommendation: Avoid DUKE AUTO REPAIR AND SERVICE

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