Lamark Spa

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Verified Reviewer
| map-marker North Hills, California

Dishonest Company, sells defective watches, no customer service

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Bought Citizen watch from Dufry while onboard Norwegian Bliss, Sales person set time and functions on watch said everything was perfect, and placed it into the box. When I got home and put the watch on I noticed the crown was protruding out from the watch, I was unable to screw the crown in as it appears the crown is stripped and won't screw in, this makes to watch not waterproof.

I contacted Norwegian and they state they are not responsibleDon't buy anything fr as Dufry is a private vendor. They gave me a number to contact Dufry 800-227-**** goes to a full mail box.

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User's recommendation: Don't buy anything aboard Norwegian duty free shops..Dufry

Lamark Spa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker North Hills, California

Bought a Citizen watch on Norwegian Bliss, Clerk set time/fuctions and put into box, got homw watch was broken, crown would not screw down. Bad business practice. cheat customers, Norwegian passed

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Norwegian says Dufry is private contractor and the accept no responsibility for the company that sell items on their ships. Unable to contact Dufry at 88-227-****, goes to voicemail and it's full.

This is the contact number given by NCL, Don't buy anything from the gift shop. ADD, Salesperson set up watch, placed in box, when I got home the crown was not screwed down, it will not screw down it was sold broken and not able to contact the vendor, A ripoff company.

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User's recommendation: Don't buy anything from Dufry gift shop Duty Free. No customer service.

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