Anonymous
map-marker Park Ridge, New Jersey

Missing the pole

I Purchased to New umbrella covers. Only one had the plastic pole which is needed to put the cover on the umbrella. I was trying to find out how to get the missing Plastic pole
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Anonymous
map-marker Park Ridge, New Jersey

Missing the pole

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I was not able to reach anyone to cover who could satisfy the missing part. The only thing they could tell me was call Amazon. There are many covers from other companies, so I am done with duck cover Nice product really terrible Customer Service you cant even talk to anybody
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User's recommendation: Do not Expect help with a problem

STEPHEN C Cux

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Failed product

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Duck Covers - Failed product
Less than 2 years old. Product material has failed. First small cracks, then large rips. Cannot locate the product tag. Was a 79" couch cover. Also, cannot locate the sales receipt.
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Loss:
$45
Pros:
  • Looked good for 1 season

Preferred solution: Full refund

User's recommendation: Do not purchase

Anonymous
map-marker Coldwater, Michigan

Your item shipped

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Duck Covers - Your item shipped
Duck Covers - Your item shipped - Image 2
I ordered from Amazon and they sent the wrong size cover. Amazon states past the 30 day window and will not accept a return. Can I exchange with you for the correct one.
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1 comment
Guest

Irrelevant

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Coldwater, Michigan

Your item shipped

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Duck Covers - Your item shipped
Duck Covers - Your item shipped - Image 2
I placed in order on Amazon for a 52D fire pit cover that is not what was sent. Please see attached photo for model number that was sent and the other pic of what was ordered. Thank you for your assistance. Lynne champion I am only filling out questions below because it it making me, so marks are as to what was sent
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Loss:
$46

Preferred solution: Deliver product or service ordered

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