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Ducati

Ducati

www.ducati.com
What is your customer experience with Ducati?

Ducati Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Ducati has 1.7 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Don't buy", "Don't buy you can't get software to tune and work on dealerships stop at ten. Are they to be thrown away after ten wow", "Don’t ever buy a Ducati", "Better customer service", "Waste if time and money".

  • Most users ask Ducati for the refund as a solution to their issues.

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Media from reviews

Ducati - Issues with motorcycle
Ducati - Issues with motorcycle - Image 2
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Show reviews that mention
service multistrada mile mile service original exhaust motors cycle direction mile bikes department
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Avonne Soi
map-marker New York, New York

Complente

The instilled direct exhaust. I told them to give me the original exhaust . I went there to get the original exhaust and they told me they would throw away.

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Karl O Hqa

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Verified Reviewer

Can't get older bike repaired by Ducati will not work on bikes older than ten years

I tried to get my 2004 Multistrada 17000 mile service done and was told by Broward Cycle Service Department that they don't do anything over ten years, and they gave no help with direction.

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Loss:
$11378

Preferred solution: My motorcycle fixed or give some kind of compensation if the bikes are no good and can't be fixed to use after ten years

User's recommendation: Don't buy

Karl O Hqa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Miami, Florida

Follow up on older motors poor

Need to get multistrada 17000 mile service and cannot find nobody.dealership said will not be able to after 10 years makes me not want to buy anymore or say anything good

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User's recommendation: Don't buy you can't get software to tune and work on dealerships stop at ten. Are they to be thrown away after ten wow

Jose m R Uqq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker York, Pennsylvania

Issues with motorcycle

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Ducati - Issues with motorcycle
Ducati - Issues with motorcycle - Image 2
Contains 1 confidential file for company representatives

Motorcycle have factory issues not working properly it have spent more time at the dealership getting repair, then on the road I dont recommend anybody to buy a Ducati, and will be more than happy to post all the negatives experience that I have all over social media and YouTube

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User's recommendation: Don’t ever buy a Ducati

Rachael A Ixf

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Warranty questions

Contains 1 confidential file for company representatives

Warranty was denied. Wondering why, as both sensors arent due until desmo. Needed fixing way before this.

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Loss:
$263

Preferred solution: Full refund

Massko H

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dealership concerns

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Contains 1 confidential file for company representatives
Updated by user Sep 27, 2023

Still pending, no resolutions in place

Original review Aug 26, 2023

May I have an email address where I can submit formal complaints in writing.

I have been waiting passenger pegs since my inception date.

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Preferred solution: I want response letter from Ducati USA

User's recommendation: Better customer service

SbongiseniErasmus V

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Verified Reviewer

SEEKING for being the promoter of Ducati footwear and clothing

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Updated by user Aug 09, 2023

I juss want advertise this brand and became a south African ambassador of Ducati

Original review Aug 09, 2023

Dear sur/Madam i Sbongiseni Erasmus Vilakazi I'm writing this letter to you because i love this Ducati brand and I've realized that most people do love it to but they don't know where to find it and how so I'm willing to work for your company to spread the footwear and clothing for your brand in all nearby countries

Kindly

Regards

Sbongiseni Erasmus Vilakazi

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Pros:
  • I love the brand

Preferred solution: To be a promoter of the brand footwear and clothing

Elward E

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Orleans, Louisiana

Recall

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These *** wont work on my bike the dealership here is a bunch of sjw freaks $&&))))$$@@&&$))(($$fill gg g h

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Loss:
$30

Preferred solution: Full refund

User's recommendation: Dont buy it. Unless you want a paper weight

Elward E

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Orleans, Louisiana

They wont work on my bike recalls and all

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Loss:
$30

Preferred solution: Full refund

User's recommendation: Waste if time and money

Carl H Rgf
map-marker Amherst, Virginia

Not happy

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Problems with my bike and did not get fixed had to buy another one still don't have my bike and they say I have received the bike and I have not. These problems I had with the last one I barley even got to ride my bike. I am not the happiest and I have made two payments on a bike that I have never seen.

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Loss:
$6

Preferred solution: Full refund

cinzia g Sow
map-marker Melbourne, Florida

Never received my order

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where is my order? placed the order never received a email and my card was charged please give me a call

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Preferred solution: Full refund

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