Anonymous
map-marker Hayward, California

Replacement burners

I need replacement burner for my barbecue They are corroded and blow gas out and dont work properly Please contact me for help to figure out to identify the right parts that I need and get them ordered (619) 726-****
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Anonymous
map-marker San Diego, California

Replacement burners

I need new burners for my grill .How do I get them?can somebody please call me to let me know how I should get the grill parts that I need (619)726-**** Kevin
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Anonymous
map-marker Fontana, California

Replacement burners

I need help in selecting the parts that I need to repair my Duquesne grill. I love it Ive had it for years. Its very good quality but theyre blowing air. The burners dont work right from corrosion and you say believe.
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Badr Sra

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Verified Reviewer
| map-marker Navarre, Florida

Warranty parts

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First of all you dont have parts for this you took it over you bought the company and you dont even carry parts this is you should be ashamed of yourself so I bought a grill that is useless besides it wont rust other than that it aint no Damn good
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User's recommendation: I would recommend this to no one

Anonymous
map-marker Bellevue, Washington

Warranty parts

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You dont honor the warranty you have no parts what kind of company is this I paid a lot of money for this grill and I cant ever use it I want this thing fixed
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User's recommendation: Never will recommend this companyYou don’t honor the warranty you have no parts what kind of company is this I paid a lot of money for this grill and I can’t ever use it I want this thing fixed

Ralph B Yyz
map-marker Hicksville, New York

Bottom of grill is rusted out

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Ducane Grills - Bottom of grill is rusted out
Your employee told me to weld or go to a welder to have the bottom of the grill fixed? I can not do that. I have the model number of the grill cant someone either get me a replacement or a place to get the replacement. Its the bottom under the burners just above the drip pan. If you can help I would appreciate it . The model of the Ducane grill is 3040****. Thanks in advance for any help, Ralph Barocas
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Preferred solution: The bottom of my grill

Barbara W Iis

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Help with trouble shooting propane smell

Hi, I have a Ducane stainless steel grill that I love and am smelling propane when I light the grill. Can you help me trouble shoot, if I can fix I rather do that instead of buying a new grill. Barb
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Preferred solution: resolution so I don't have to buy a new grill, love this one. Stainless steel.

Emerick Fuh
map-marker Brooklyn, New York

Bottom of grill is rusted out

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Ducane Grills - Bottom of grill is rusted out
The bottom of the grill is totally rusted out after a few years thank goodness for the grease pan that catches the rusted metal. No one was able to help me and for a replace this part I was told to go to a welder and have a piece made.
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User's recommendation: They don’t have anything to do with you!

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