Anonymous
map-marker Hayward, California

Replacement burners

I need replacement burner for my barbecue They are corroded and blow gas out and dont work properly Please contact me for help to figure out to identify the right parts that I need and get them ordered (619) 726-****

View full review
Anonymous
map-marker San Diego, California

Replacement burners

I need new burners for my grill .How do I get them?can somebody please call me to let me know how I should get the grill parts that I need (619)726-**** Kevin

View full review
Anonymous
map-marker Fontana, California

Replacement burners

I need help in selecting the parts that I need to repair my Duquesne grill. I love it Ive had it for years.

Its very good quality but theyre blowing air. The burners dont work right from corrosion and you say believe.

View full review
Badr Sra

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Navarre, Florida

Warranty parts

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

First of all you dont have parts for this you took it over you bought the company and you dont even carry parts this is you should be ashamed of yourself so I bought a grill that is useless besides it wont rust other than that it aint no Damn good

View full review

User's recommendation: I would recommend this to no one

Anonymous
map-marker Bellevue, Washington

Warranty parts

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

You dont honor the warranty you have no parts what kind of company is this I paid a lot of money for this grill and I cant ever use it I want this thing fixed

View full review

User's recommendation: Never will recommend this companyYou don’t honor the warranty you have no parts what kind of company is this I paid a lot of money for this grill and I can’t ever use it I want this thing fixed

Ralph B Yyz
map-marker Hicksville, New York

Bottom of grill is rusted out

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ducane Grills - Bottom of grill is rusted out

Your employee told me to weld or go to a welder to have the bottom of the grill fixed? I can not do that.

I have the model number of the grill cant someone either get me a replacement or a place to get the replacement. Its the bottom under the burners just above the drip pan.

If you can help I would appreciate it . The model of the Ducane grill is 3040****.

Thanks in advance for any help,

Ralph Barocas

View full review

Preferred solution: The bottom of my grill

Barbara W Iis

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Help with trouble shooting propane smell

Hi, I have a Ducane stainless steel grill that I love and am smelling propane when I light the grill. Can you help me trouble shoot, if I can fix I rather do that instead of buying a new grill.

Barb

View full review

Preferred solution: resolution so I don't have to buy a new grill, love this one. Stainless steel.

Emerick Fuh
map-marker Brooklyn, New York

Bottom of grill is rusted out

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ducane Grills - Bottom of grill is rusted out

The bottom of the grill is totally rusted out after a few years thank goodness for the grease pan that catches the rusted metal. No one was able to help me and for a replace this part I was told to go to a welder and have a piece made.

View full review

User's recommendation: They don’t have anything to do with you!

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article