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Dublin Airport

Dublin Airport

dublinairport.com
What is your customer experience with Dublin Airport?

Dublin Airport Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Dublin Airport has 3.2 star rating based on 2 customer reviews. Consumers are mostly neutral.

  • 50% of users would likely recommend Dublin Airport to a friend or colleague.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Don’t trust scanning at Dublin airport", "Do not fly Aer Lingus and Dublin airport is not helpful. Fly to Shannon instead.".

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Resolved
Alhassan Nmo
map-marker Glanmire, County Cork

Resolved: Lost property at security

Updated by user Feb 26, 2025

Company fixed the issue and I have been provided with apology. Provided more accurate information about missing item & staff were more than helpful

Updated by user Feb 12, 2025

Contacted Dublin Airport didn’t give an accurate description of what was lost at airport they contacted me back they were so helpful and found my item

Original review Feb 11, 2025

Was going through security at 6.30 am Saturday 8th February one of my jackets a short black 1 didnt come through the scanning have tried locating this item without success any help would be greatly appreciate

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User's recommendation: Don’t trust scanning at Dublin airport

Anonymous
map-marker Fishers, Indiana

I need to speak to person and not automated

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I have still not been able to get assistance from Dublin airport or Aer Lingus. Missing luggage since June 16,2024.

File reference number DUBEI58008. Absolute worst service ever.

And no one to speak to and to help with situation. Hands down the worst customer experience ever!

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User's recommendation: Do not fly Aer Lingus and Dublin airport is not helpful. Fly to Shannon instead.

Brendan T Osm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dublin, Dublin

Problem at security T1

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Updated by user Apr 26, 2024

Very poor response to complaints about poorly trained security personnel

Original review Apr 16, 2024
I hav a pacemaker and I regularly travel through Dublin and other airports and would be used to security body search rather than x Ray scanner. Today I was subjected to such a search by a gentleman who was obviously new to the job.

He spent about 5 minutes searching me which I thought excessive but he has to learn. However he then proceeded to use the hand held scanner on my body and concentrated on the area where my pacemaker is implanted.

I have made enquiries and I am informed that this has potential consequences for my device. Can you please investigate this incident which occurred at about 2.15pm today and respond to my e mail at your earliest convenience
Regards
Brendan Tyrrell
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Preferred solution: Apology

Resolved
Gerry S Gqg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I need someone to help me contact OCS about my...

I need someone to help me contact OCS about my lost phone at the airport. my name is Billie Taylor Newton.

I am using my friends phone to make this contact with you. Help me contact OCS

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