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DTDC Courier and Cargo UK

DTDC Courier and Cargo UK Reviews

uk.dtdc.com
What is your customer experience with DTDC Courier and Cargo UK?

DTDC Courier and Cargo UK Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

DTDC Courier and Cargo UK has a 1.6 star rating from 4 reviews; overall sentiment is negative with customers mostly dissatisfied over delivery and customer service.

Key Takeaways for Future Customers

  • Expect frequent delivery problems and tracking delays per DTDC Courier and Cargo UK reviews.
  • Prepare for potential damaged or missing items and signature/dispute issues.
  • Contact customer service early about refunds or cancellations; billing and refund policy complaints are recurring.

Negative Feedback / Risk Areas

  • Parcels damaged or cut open and items missing.
  • Wrong post codes, lost or stuck shipments and false signature claims.
  • Rude delivery behavior and poor customer service response.

Positive Feedback

One reviewer reported receiving their parcel on time with no issues.

View full overview ›

Media from reviews

DTDC Courier and Cargo UK - My parcel everytime manually damaged someone
DTDC Courier and Cargo UK - My parcel everytime manually damaged someone - Image 2DTDC Courier and Cargo UK - I have not received my orderDTDC Courier and Cargo UK - Parcel not receivedDTDC Courier and Cargo UK - Parcel not received
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Show reviews that mention
parcel post code deliveryconsignment attempt experience courier emergency medicine number week
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Resolved
Arunjeet S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Holt, Norfolk

Resolved: Date 17/07/2026 time 13:06 Yesterday...

AI Highlights
  • - The delivery staff uploaded a photo and claimed a signature for my parcel while I was away.
  • - I did not receive any parcel and did not sign for it.

Date 17/07/2026 time 13:06. Yesterday, the name is Mandeep, who is the delivery man for DPD.

He uploaded the picture to drop my parcel, and they also mentioned my surname is Singh with my signature. But yesterday, I was not at home; usually, I go to work.

Mandeep was lying about my signature to receive my parcel, but I did not receive any parcel, nor did I sign for it. Please take action as soon as possible; I need my parcel.

Preferred solution: Deliver product or service ordered

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2 comments
Arunjeet S

Thank you

Arunjeet S

Everything is sorted

View more comments (1)
Jaimesh P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bradford, England

My parcel everytime manually damaged someone

DTDC Courier and Cargo UK - My parcel everytime manually damaged someone
DTDC Courier and Cargo UK - My parcel everytime manually damaged someone - Image 2

Someone cut the parcel manually every time. And some items are missing every time.

I think someone has taken an item every time. Very cheap people among the staff.

Loss:
$200
Cons:
  • Everytime someone cutted parcel manually

Preferred solution: Full refund

User's recommendation: Courier staff cutted parcel manually everytime

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Resolved
Arshpreet K Jop

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: From long time my parcel is stuck not recieve is tracking number. 355********

Is our medicine around 13 days is stuck no update am so upset is emergency medicine is parcel tracking . 355********

Preferred solution: Deliver product or service ordered

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Anonymous
map-marker Birmingham, England

I haven't received my parcel due to the wrong post code

Some one give the wrong post code so I haven't received my parcel yet. I have been waiting for this parcel from last week onwards..

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Anonymous
map-marker London, England

Parcel

i dont want parcel in the uk i want to send my parcel to my given address india only. pls dont send the parcel in the uk again.

thanks

pardeep singh

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Bharat B Zac

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad experience

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Simply refusing to deliver the courier and not bothered

No attempt made to re attempt the delivery

Consignment number:

Z6301****

User's recommendation: Do not use dtdc

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Anonymous
map-marker London, England

Regarding my parcel

AI Highlights
  • - Almost a month without parcel.
  • - Data missing on parcel; it went to Ireland.
  • - It was sent back to the UK; concern about payment if items spoil.

It's been almost a month now I have not received my parcel and I am not happy with the service I contacted the customer care they are saying the data was missing on the parcel that's why they can not delivere my parcel.

If the data is missing how come the parcel reached to Ireland and sent back to UK?

who will pay for my items if they are spoiled

User's recommendation: Not at all I am recommending to any one

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Gagandeep K Gei

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Parcel not received

DTDC Courier and Cargo UK - Parcel not received
Contains 1 confidential file for company representatives

I have not received my parcel pls let me what happened I have not receive the parcel pls I am waiting 10 days more

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Resolved
Joisy J

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Resolved: Parcel not received

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
DTDC Courier and Cargo UK - Parcel not received
Contains 1 confidential file for company representatives

I have 2 parcel sent from India

N2225****

N2227****

I checked my parcel status and it showing delivered today but I don't received any parcel.can you please tell were is my parcel

Preferred solution: Deliver product or service ordered

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Anonymous
map-marker Milton Keynes, Milton Keynes

No issue at all. I received my parcel in time.

No complaints. I received my parcel in time. I clicked on missed off customer by mistake while tracking my parcel.

Thankyou.

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Bengaluru, Karnataka

I have not received my order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Parcel from India was tracked but not delivered due to incorrect or incomplete address.
  • - The provided address is correct; please update me.
DTDC Courier and Cargo UK - I have not received my order
Contains 1 confidential file for company representatives

I had to receive my parcel which was from india and I tracked my order but it is being showing that it was not delivered because of incorrect or incomplete but the address which was given is correct, so kindly update me regarding this issue.

User's recommendation: Send me location of your office or call me back it’s very urgent

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Vishnu C Rnp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Worst delivery service

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Delivery person behaving rude. And he is not delivered to door step.

Dtdc charged amount for speed courier. But hear delivery person taking too much of time.

Preferred solution: Deliver product or service ordered

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Charlise Bnv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I received only my one parcel.but second is not

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Some things are destroyed in my first one parcel... And I not receive my second one parcel because I have two boxes of parcel but he gave me only one...

Preferred solution: Apology

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Anonymous
map-marker Kanpur, Uttar Pradesh

Prepaid Product delivered to someone else

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Product delivered to someone else and when asked for the product the person was too rude and refused to give the item

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