DSTLD
DSTLD Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DSTLD has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations say "Avoid" due to high prices and unresponsive customer service.
Key Takeaways for Future Customers
- Read DSTLD reviews before buying to see reports of ignored exchange requests.
- Expect email-only support and potential delays when seeking exchanges or refunds.
Negative Feedback / Risk Areas
- Repeated DSTLD customer complaints about no replies to exchange emails and lack of customer service contact.
- Issues reported with exchanges, returns, and refunds and a perception of high price levels.
Positive Feedback
No positive feedback noted in available reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DSTLD has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations say "Avoid" due to high prices and unresponsive customer service.
Key Takeaways for Future Customers
- Read DSTLD reviews before buying to see reports of ignored exchange requests.
- Expect email-only support and potential delays when seeking exchanges or refunds.
Negative Feedback / Risk Areas
- Repeated DSTLD customer complaints about no replies to exchange emails and lack of customer service contact.
- Issues reported with exchanges, returns, and refunds and a perception of high price levels.
Positive Feedback
No positive feedback noted in available reviews.
Turn one complaint into a collective action
Philadelphia, Pennsylvania
Trying to return an order
- - Pants arrived in the wrong size; attempting an exchange.
- - Only contact is email, with weeks of unanswered attempts.
Pants were received in wrong size, trying to exchange them; only way to contact them is by an email address; multiple attempts over several weeks, all gone unanswered; simply no way to get hold of customer service
User's recommendation: Avoid
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRegarding making an exchange
I have emailed Dstld.la numerous times and still have not gotten a response. I need someone to contact me and create an exchange label or return.
- Horrible customer service
Preferred solution: An exchange
User's recommendation: Would not recommend. The company completely ignores the customer.
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