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DSG Logistics

DSG Logistics

www.dsg-logistics.com
What is your customer experience with DSG Logistics?

DSG Logistics Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

DSG Logistics has a 5.0 star rating based on 1 customer review and consumers are mostly satisfied. Reviewers value Exchange, Refund and Cancellation Policy and customer service. Price level is medium. Recent recommendation: "Find a vendor who stands behind delivery!"

Key Takeaways for Future Customers

  • Check shipping timelines and track orders before gift or deadline delivery.
  • Review the Exchange, Refund and Cancellation Policy ahead of purchase.
  • Search DSG Logistics reviews for delivery reliability and customer service feedback.

Negative Feedback / Risk Areas

  • Reports of slow shipping and late delivery affecting deadlines.
  • Disappointed customers cite poor responsiveness from customer service.
  • Customer complaints about delivery reliability are present in the review.

Positive Feedback

Single reviewer gave full rating and highlighted policy clarity and medium pricing as positives.

View full overview ›

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Resolved
Barbara E Hfz

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Verified Reviewer

Resolved: Delivery was SLOW!

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AI Highlights
  • - Delivery promised by 9/6 and 9/8, but shipped late.
  • - Granddaughter needed by 9/8; late delivery made it unusable; customer service disappointing.
Updated by user Sep 16, 2023

Company fixed the issue and I have been provided with apology.

Original review Sep 09, 2023

Ordered sleeves for granddaughter and was told they would be delivered by 9/6. Granddaughter needed by 9/8.

After 5 days it still hadnt shipped so I chatted and was told delivery by 9/8. Granddaughter had to have by early today and they were delivered too late in day to be any good for her !!

Bet there are other vendors who will deliver on time! So disappointed in customer service and one disappointed granddaughter!!!

Cons:
  • Poor shipping and delivery

Preferred solution: Apology

User's recommendation: Find a vendor who stands behind delivery!

View full review

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