Dropps Reviews
Dropps Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Dropps has a 1.8 star rating from 2 customer reviews; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable. Recent recommendations are mixed.
Key Takeaways for Future Customers
- Dropps reviews show product quality is acceptable for some buyers.
- Expect potential issues with subscriptions and auto-ship management.
- Customer service can resolve some orders but is inconsistent for membership changes.
Negative Feedback / Risk Areas
- Frequent customer complaints about inability to cancel subscriptions and auto charges.
- Billing problems including charges on expired cards and delayed or denied refunds.
- Website access and phone support often unavailable, harming refund and cancellation requests.
Positive Feedback
Some customers praise product performance and report effective order cancellation with charge reversal by customer service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Dropps has a 1.8 star rating from 2 customer reviews; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable. Recent recommendations are mixed.
Key Takeaways for Future Customers
- Dropps reviews show product quality is acceptable for some buyers.
- Expect potential issues with subscriptions and auto-ship management.
- Customer service can resolve some orders but is inconsistent for membership changes.
Negative Feedback / Risk Areas
- Frequent customer complaints about inability to cancel subscriptions and auto charges.
- Billing problems including charges on expired cards and delayed or denied refunds.
- Website access and phone support often unavailable, harming refund and cancellation requests.
Positive Feedback
Some customers praise product performance and report effective order cancellation with charge reversal by customer service.
Media from reviews
Phoenix, Arizona
Cancel shipment already processIng
Order was cancelled as requested and charge was reversed. Excellent customer service.
Very happy with the products. Im
User's recommendation: Highly recommend. Great products & customer service
Germantown, Maryland
Can't cancel my subscription
- - Cannot cancel subscription via website, chat, or phone.
- - They keep sending laundry/dish soap monthly despite cancellation attempts.
I have tried to cancel my subscription and cannot: by the website, through the Chat, and by phone. They keep sending me product, using an expired credit card on their file.
I don't need any more laundry/dish soap. It now comes every month.
User's recommendation: Buy your cleaning products elsewhere
They have me down for a shipment and I didn't order nothing
- - Do not send more soap; customer has plenty.
- - Order #262554 arriving June 7.
- - Customer will notify when more is needed.
I still have plenty of soap and they said I have an order coming June 7 # 262554 do not need any more please I will let you know when I need more Im only 1 person so dont send it please thank have a good day John
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Silver Springs, Nevada
Can not reach their website and their phone number is not in service
- - I like their products.
- - I can't sign in to manage my subscription.
- - Their phone number isn't working.
- - I may cancel my card to stop charges.
I like their products, but I am very upset at tye fact that for several months now, I have been unable to sign in into their website to manage my subscrition. I tried calling but their phone number is not a working number. If I can't reach someone I will be forced to cancel my credit card so they can't charge me any more.
- Products ate good
- Products are good
Preferred solution: I'd like to be able to talk to them when I need to
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Cannot get a refund
- - Order placed Dec 13, 2021 and not received.
- - Order was destroyed and a new one was sent.
- - Refund requested for $5.46; no reply by 01/24/22.
Company fixed the issue and I have been provided with full refund.
Made my 1st order Dec 13, 2021. Didn't receive it, send an email form to customer service.
They informed me that my order had been destroyed. Claimed they sent me a new one. Never received a confirmation email. I sent another email requesting a refund.
"Kassandra" who I really think is a bot, only offered an apology and to resend my order.
Sent a response that I do not want the product, only a refund of my $5.46. No response as of 01/24/22.
Preferred solution: Full refund
User's recommendation: Find another company for your sustainable detergent
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