Pierce Vvs
map-marker Boulder, Colorado

App is not working it’s stuck in nov

My car was stolen I paid for my app. I tried to look to see where my car is located at and its stuck in November so how can I find my stolen car when I call the 24 hour line? Nobody answers Ive been on hold for hours, I called every day this week and stayed on the phone for more than two hours every day. Its ridiculous. Used to have somebody for the 24 hour line that could answer the phone right away and give me what the information I need, this is ridiculous
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User's recommendation: Have 24 hr line that answered

Pierce Vvs
map-marker Boulder, Colorado

App is not working it is stuck in nov and there is no longer the 24 hr person that answered the phone I’ve stayed on hold 4 3 hrs three different times

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They need a 24 hr person to handle calls in a timely manner to correct your problem love the alarm but they need to answer there phone to help people in need at the time
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User's recommendation: I

Anonymous
map-marker The Bronx, New York

Can't log in

Trouble shoot my phone drone to work .I've had no problem logging in its been 3days an still saying wrong password or email drone send a new code an when I enter that code it say invalid code its frustrating
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RONNIE W Rkv

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Verified Reviewer
| map-marker Jackson, Tennessee

Cant get help

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wont answer the phone, system down and been on hold for 5 hours. Not happy with this company so far. Thanks
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Loss:
$150
Pros:
  • If it works it is good
Cons:
  • No support

Preferred solution: help

User's recommendation: viper

Anonymous
map-marker Brooklyn, New York

Quiero cancelar el servicio

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El carro está vendido y necesito cancelar la suscripción de Drone , porque ya no necesito más de estos servicios y no quiero seguir pagando
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Resolved
Richard A Rjp

Resolved: App is not working

App is not working app is not Working app is not working app is not working app is not working app is not working
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Preferred solution: Fix app or subscription money back

Anonymous
map-marker Bismarck, North Dakota

Poor product and service, trying to help some other poor sucker that thinks he wants this product

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Many times mobile remote does not work(the message is "check to see if your drone mobile is online" ,really and where and why would you have to do that ,I have the app,I have strong wifi,I have strong cell signal and my vehicle is in my garage 20 ft away. Poor install.The installer powered this from my cigarette lighter,now I cannot use any other accessories or the fuse will blow and when that happens the cadillac escalade will not run.Found that out the hard way,during numbing North dakota Temps and blizzard, also very costly had to have it hauled to a mechanic shop,only to find out it was the cigarette lighter fuse.Drone people very hard to reach,email only and promising a fix. Drone no way,never again

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User's recommendation: Stay away

Anonymous
map-marker Mankato, Minnesota

Can't start my mobile telling me error command failure

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Just I try it to start my mobile then I get error really I don't know why's disconnected please fix because I paid 3 year subscribe
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User's recommendation: My you know how to fix it

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