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Manufacturer: Drivetime Category: Leasing Clear all filters (11 of 11 reviews match)
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DriveTime's reply to:

Hello Maria, Thank you for taking the time to write a review about your DriveTime experience. I am sincerely sorry to hear that you received less than the utmost in customer service at the dealership. Please know that we want all customers to know and feel that they...
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Product
Drivetime Auto Leasing
I didn't like
  • High interest rate
  • Prices
#1020088
Hello Lisa, Thank you for taking the time to write a review. I appreciate this opportunity to address your concerns, and I am sincerely sorry to hear of your experience. I want to assure you that all of our vehicles are subjected to thorough inspection prior to...
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Product
Drivetime Auto Leasing
I liked
  • That drivetime was going to help me rebuild my credit
I didn't like
  • Customer service or car salesman
#934110
DriveTime's reply to:

Hello Erica, Thank you for taking the time to write a review. I am truly sorry for any frustrations you have experienced with your lease vehicle. I want to assure you that it is DriveTime’s goal to provide the best customer service and I am sorry to hear we have fallen...
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Product
Drivetime Auto Leasing
I didn't like
  • Anything
DriveTime's reply to:

Angelina, Thank you for taking the time out to bring your frustrations to our attention. I am truly sorry to hear of your situation. I know that it’s upsetting having a vehicle and it not operating as it should. When customers make us aware of issues such as the one...
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Product
Drivetime Auto Leasing
DriveTime's reply to:

Hello, I want to thank you for bringing your concerns to my attention. I truly apologize about the repair concerns you are experiencing. We here at DriveTime want only to provide reliable and affordable transportation options for all of our customers. All DriveTime...
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Product
Drivetime Auto Leasing
#885745
DriveTime's reply to:

Hello, Thank you for taking the time to write a review and bringing this matter to our attention. I apologize for any frustration this inconvenience may have caused you. We want our customers to succeed with their loans and we want to assist in building their credit....
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Product
Drivetime Auto Leasing
#878302
Hello, Thank you for taking the time out to bring this matter to our attention. I can understand the frustrations regarding the remaining balance owed on the vehicle. Here at DriveTime we truly strive to ensure our customers are not only happy with the vehicle they...
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Product
Drivetime Auto Leasing
#874285
DriveTime's reply to:

Hello, Thank you for taking the time to leave a review. I want to first apologize for the frustrations this matter has caused. Here at DriveTime we strive to ensure we are providing our customers with not only reliable vehicles but with accurate information. I can...
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Product
Drivetime Auto Leasing
#849665
Thank you for taking the time to leave a review. I am sorry to hear there was a problem with your payment, and I apologize for any frustration this matter has caused. This type of issue can occur when a manual payment is made while a customer is enrolled in Auto Pay....
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Product
Drivetime Auto Leasing
#848749
DriveTime's reply to:

ello, Thank you for taking the time to leave a review and bringing this matter to my attention. I am sorry to hear your experience has not been ideal and I apologize for any frustration this situation has caused. As of Tuesday, April 5th, 2016, our Loan Servicing...
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Product
Drivetime Auto Leasing
#839983