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Drivesmart Motors

Drivesmart Motors

www.drivesmartmotors.com
What is your customer experience with Drivesmart Motors?

Drivesmart Motors Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Drivesmart Motors has a 1.0 star rating from 1 review, with consumers mostly dissatisfied and a 100% unfavorable rating distribution; reports cite high price levels and poor customer service.

Positive Feedback

Customers noted the vehicle itself was appealing and a sell point.

Negative Feedback / Risk Areas

  • Recurring Drivesmart Motors customer complaints mention unauthorized debits and failed refunds related to billing.
  • Customers report unresponsive customer service and issues canceling trials or memberships.
  • Allegations of aggressive sales tactics and poor handling of warranty or subscription claims.

Key Takeaways for Future Customers

  • Check refund policies and document trial dates before signing up to avoid auto-ship or surprise charges.
  • Monitor bank statements and consider payment methods that allow easy cancellation.
  • Read Drivesmart Motors reviews and contact your bank promptly for disputed billing.
View full overview ›

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Anonymous

.one refund 2 years trying to get response

I want my money back they debited my account for 250.00 I didnot give them permission I had trial date and they took my money and didnot refund me back donot go to drivesmart

User's recommendation: Don't go to drive smart

View full review
Teresa K Oqu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orange, California

I refund the company was to debit trail for 7 seven days or thirty 30 days but after I went back to get refund premium was too high for my budget I was given reason of how to get refund and I needed

AI Highlights
  • - Debit of $250 occurred without permission and no refund contact was made.
  • - No response or refund despite debit records; I want $250 refunded.

1000 miles to complete debit; however, I was never contacted by email nor by bank draft for a refund. I explained to them that the budget did not allow a high yield to purchase a warranty at that premium.

They continued to delay the refund and I have never received my $250.00 back. I didn't give them permission to debit $250.00 and my trial date hadn't expired. I do have a bank record of the debit but have received no response. They took my money.

I still want my $250.00. I had to cancel my debit card, but the old card is on file; it can be refunded to my account.

Loss:
$250
Pros:
  • Sell pit caught my attention then
Cons:
  • Longer active card but refund can return to bank
  • Not active

Preferred solution: Full refund

User's recommendation: Don't go to drive time the customer service will take your info and no refund k ow the warranty before you join look at budget and then move forward this co.pany is scam. Crooks evil money stealing company donnot join even for a trail they take .money donot go to site. Fraud scammers. Steal money from accounts.

View full review
Cheryl A Vll

Cancellation

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Updated by user Nov 21, 2023

I have been trying to cancel since the day after signing up and that dept has never called or texted and I have received no notice of cancelation. I wish to also receive the 200.00 deposit back.

My next step will be to contact an attorney. C Adams

Original review Nov 14, 2023

Need to cancel! Line 5 keeps giving me the run around! I need to cancel due to illness and giving up my car

Pros:
  • Good vehicel
Cons:
  • Do not hear the words no thanks

Preferred solution: Full refund

View full review
Anonymous
map-marker Orange, California

Awkward As ***

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Was asked to write a 5 star yelp review for an oil change. I refused because my experience wasn't great.

Brian harassed me for months. Got screwed on the interest rate bad here.

View full review

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