DriveShare
DriveShare Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DriveShare has 2.3 star rating from 3 reviews with mostly dissatisfied consumers and a 67% unfavorable/33% positive distribution.
Positive Feedback
Customers praise the drivers for professionalism and integrity and single out owner Mr. Haggerty for exceptional support when the company failed to deliver.
Negative Feedback / Risk Areas
- Repeated reports of unresponsive phone and email channels reflecting common DriveShare customer complaints.
- Problems with billing including unexpected charges and refunds sent to closed accounts affecting refunds and trust.
- Verification emails and login codes failing and poor customer service follow-up.
Key Takeaways for Future Customers
- Check current DriveShare reviews before booking and verify payment timing and insurance requirements in writing.
- Expect possible communication delays and confirm refund procedures and billing policies up front.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
DriveShare has 2.3 star rating from 3 reviews with mostly dissatisfied consumers and a 67% unfavorable/33% positive distribution.
Positive Feedback
Customers praise the drivers for professionalism and integrity and single out owner Mr. Haggerty for exceptional support when the company failed to deliver.
Negative Feedback / Risk Areas
- Repeated reports of unresponsive phone and email channels reflecting common DriveShare customer complaints.
- Problems with billing including unexpected charges and refunds sent to closed accounts affecting refunds and trust.
- Verification emails and login codes failing and poor customer service follow-up.
Key Takeaways for Future Customers
- Check current DriveShare reviews before booking and verify payment timing and insurance requirements in writing.
- Expect possible communication delays and confirm refund procedures and billing policies up front.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
Still waiting for resolution
I am trying to rent a vehicle and it is asking for me to verify my email, but I'm never receiving an email to my email.
Preferred solution: Email confirmation so I can rent
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDriveshare phone doesn't work
- - Driveshare is unresponsive to a customer who wants to rent my car in August.
- - The customer's name is Cheryl Thorpe; please get back to her.
Driveshare is unresponsive to a customer who would like to rent my car in August and has questions. Her name is cheryl Thorpe, can you please get back to her.
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Preferred solution: A response to a customer who wants to rent my car
Westminster, California
NO Customer Service
- - Can't reach you about renting a car for display.
- - Numbers don't work and login codes aren't sent.
- - We have questions about event insurance and policy.
Two of us have been trying to contact your company regarding renting a car For display only. None of your contact numbers work and when i try to get a log in code it doesnt send one. We have questions about insurance for this event The venue wants a million dollar policy with them, a major hotel as beneficiarys .
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancelled trip and bad customer service
- - Deposit terms unclear; 880 charged Feb instead of 200.
- - Mr. Haggerty fulfilled the trip after cancellation; refund to a closed account.
This company is absolutely horrible I paid for a trip in February for my daughters prom that took place 5/31/24 . I was told via email there would be an 200 deposit and the rest would be due upon the date of the ride ..
they charged 880 .00 in February verses the 200 and a day prior to the scheduled service attempted to charge 200.00 my bank thought it was fraud due to the multiple attempts and I was unable to use no other form of payment I was told that I could pay the 200 on the day of the service but they cancelled and wanted me to pay the full price all over again .. I had a conversation with the owner of the vehicular mr. Haggert who was nothing short of amazing he went above and beyond and even did the trip when they cancelled on me last minute .. I will be forever greatful to him and his and o do mean his customer service ..
drive share then goes on the refund the money to an account that I had terminated due to the fraudulent activity ..
they need to uphold a better practice and stop with the email nonesense mr. Haggerty has yet to be reimbursed from the company on a job that he fulfilled and they have the funds because the company sent it to a closed account
- Great drivers with integrity
- There company and the lack of communication
Preferred solution: My driver compensated
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