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DO NOT BUY A CAR FROM DRIVERSWAY!!!!!! WHY? Well, let me tell you....... I bought my car from Driver's way on Friday 10/28. I then drove it off the lot and 2 days later on Sunday 10/30 the clutch petal gave way and is stuck to the floor. I had to park my new purchase...
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driversway
driversway
Drivers Way Verified Representative

Thank you for reaching out to us. We're so glad our owners decided to repair the clutch despite the As-Is status of the Corvette. We hope this will resolve any concerns you ha...

1.0
Product
I didn't like
  • Treat your customers right
  • Worst car i have ever bought in my life
#946654
I just went to "pick up" my new car and trade in my older car. I was told by my salesperson that the manager was exercising his right to reconsider agreed upon trade in amount. They slashed it from 10,000 to 5,000. I was told to go in and yell and pitch a fit. ...
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driversway
driversway
Drivers Way Verified Representative

Thank you so much for taking the time to provide your feedback. We are very sorry we lost y'all as our customer. We originally appraised your car for $10K on August 27. Howeve...

While I understand there are things that my husband and myself do not know how financing works on a used vehicle. That being said, we went into the 280 Drivers Way location on Saturday. We dealt with Joe as a salesman who was very nice and helpful. Our problem arose...
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driversway
driversway
Drivers Way Verified Representative

Thank you for sharing your experience at our Highway 280 store. We’re glad you had a good experience with Joe. The CapitalOne Auto Navigator Pre-Approval program actually has ...

2.0
I liked
  • Joe
  • Salesman
I didn't like
  • Sales manager
  • Sales technique
#917126
Test drove a vehicle at Drivers Way in Pelham, AL in July 2013. Not only did they place a 'hard inquiry' to hurt my overall credit score - they did it with BOTH TransUnion AND Equifax. I test drove from at least 4 other dealerships and they didn't do this. Just...
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driversway
driversway
Drivers Way Verified Representative

Hi there! Thank you so much for leaving us feedback. However, I don't know how in the world we could have pulled your credit without having your Social Security Number. We wo...

Anonymous
Responsible ***sumer

This makes no sense. It is impossible for anyone, car dealership or otherwise, to do a "hard inquiry" on your credit without having your Social Security Number as well as emp...

#640041
My interaction with sale was top notch and the sale process was a pleasure as expected. This was the second vehicle I purchased from them because I was happy with the first one and the experience. However, I returned the car I purchased when in cleaning and waxing it...
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Anonymous
Anonymous

Definitely not the same place it was 10 years ago I guess they figured it was worth a try to skip that pass a customer so much for disclosure

Anonymous
DriversWay

Thank you for your feedback. We are sorry that you were not satisfied with the condition of this car. We wish it was more apparent while you were inspecting before delivery....

#478984
Bought a 2006 G35 from Drivers way in 2010. Wonderful car. Rode perfect and very powerful. Just as advertised and more. Took it to the service dept June 2011 for full service. Told service mgr we were embarking on a 4000+ mile vacation. He promised over the phone how...
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Anonymous
Anonymous

My sales person, Allen Jones, was a great help. I had not bought a car in a long time. He helped me with everything I needed.

We bought an 07 Solstice GXP from these *** artists. They assured us that it had not been in any accidents and showed us a car fax to "prove" it - thing is, when they bought and repaired the wrecked car, they didn't report it to anyone - so of course it...
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gus
gus

Looks like this site posts comments in reverse order, so you have to start reading at the bottom. Also, you sensor the word ID10T - really?

Anonymous
gus

Hmm - I\'m sure it keeps you up at night. I think anyone with half a brain can see that you just outed yourself, if nothing else, by omission and failure to address some of my...

#252949

My husband and I bought a Toyota 4-runner from drivers way but before we purchased the vehicle we questioned them about the vehicle being wreck. They told us that it had never been wrecked but we told them that kit had they showed us the car facts that showed that it...
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driversway
driversway
Drivers Way Verified Representative

On behalf of Driver\'s Way, we sincerely apologize for your troubles. We wish we had more information from you so we could respond better. However, CarFax Vehicle History Repo...

#224868
We bought a toyota highlander from this company who claims they do a 240 point inspection on all their vehicles. My wife dented the bumper on the right side so we went to get it fixed and on the left side after they pulled the bumper off their was frame damage covered...
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Anonymous
***cerned ***sumer

What are you getting fixed, \"the frame damage\"? Driver\'s Way guarantees no flood or frame damage, so if the car had frame damage they would have made it right. You can\'t...

#125497

Contact Drivers Way

Headquarters Address:
DRIVER'S WAY
100 Drivers Way
Pelham, AL 35124
Phone:
(866) 828-1900
More
Birmingham, AL Sales: We went to driver's way and were looking at a SAAB. We were there later in the evening and I assume that they were close to closing. We were looking to trade in on this and we expecting at least what KBB was quote for our vehicle. So got to...
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Anonymous
joobzy

Talked to managers and they took care of the battery and installation charge. The managers were very polite and assured me the he is not usually that way. My comments abou...

#122554