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1.5 Based on 9 reviews
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  • Customers like
    • Never for american products 1
    • Never will buy drive medical 1
    • Three-wheel rollator 1
  • Customers don't like
    • Bad design and not safe 3
    • Defective mechanical parts 2
    • Worst customer service and care 2
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on 2-14-17 i ordered and received 4 days later a drive medical spitfire scout upon inspection of box every thing was good.when i opened the box in the middle on the very bottom lay a piece of plastic. after assembly the steering would only turn left , after checking the lift handle for the front was broken plus the hangers for the front cover were broken.cant say for sure but looks as someone threw broken pieces in box and shipped it. i like the... Read more

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I have an issue with Drive Medical UK office as they never reply to emails, there's never anyone to speak to when calling them and they never return my calls. UK Customer service is appalling and non existent. I am trying to obtain a new carry bag as mine is broken and unusable, nobody will respond and advise if they can supply the necessary part, the US head office are trying to resolve this but cant get a response from their UK office either... Read more

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I ordered via walmart on 25 Nov for this Drive Medical Folding Exercise Peddler with Electronic Display Sku: 6000194059425. And instead of sending the item to me, Drive Medical sent it to Walmart and Walmart never sent it. I called up Drive medical customer support and they refused to talk to me. Now if Drive medical sends the invoice to me, isn't it their responsibility to keep the customer satisfied? My Money is gone. There is no solution... Read more

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Seriously is dangerous, went to sit and chair rolled backwards. I fell hurting my back, head, both legs and arms. The wheel brake is faulty. I am now afraid to use this walker. I am waiting to see a back specialist. I am still having so much pain. I can hardly walk and my butt hurts so bad making it almost impossible for me to be able to sit down at all ! My right elbow to my hand not only hurts but is going to sleep, tingling and burns. My... Read more

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DO NOT BUY Drive Medical's Voyager Pro Nebulizer. First, it is very difficult to assemble. Its parts do not fit together well and once in place, they are extremely difficult to remove for cleaning. To clean it, you are required to be extremely careful not to get liquid on the base, not touch the screen but yet you have to take an extra step to run clear water through the screen when finished by running the device. Once you have it all assembled,... Read more

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Drive Medical - Stained Bedside Assist Rail
1 of 2

The Bedside Assist Rail I bought from Drive Medical via e-bay was advertised as new. The picture on eBay shows clean white rails. However, the item I received has brown stains all over it (two lots of stain are pictured below). The stains do not come off and look unhygienic, leaving the item unusable. The item I received was either not a new or it was a factory-second. E-bay refused to help. I opened a case, saying that the item I received was... Read more

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I was considering the Duet Rollator Transport Chair but not anymore. I put my 82-year-old mother in the chair at the medical supply store and when she leaned forward the chair suddenly flipped forward sending her tumbling across the floor. She was sore from the fall but fortunately not seriously injured. The chair component is very dangerous and unstable. Later I researched the product online and I found many other reports of the chair flipping... Read more

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Don't waste your money on the hurrycane they fall apart more than you think. My husband's fell apart in two places and instead of replacing it etc. They want us to pay $19.95 to pay for replacement piece of *** canes. The bungee cord broke in my husband's. Read more

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I purchased a bed from Prime Plus. About a month after, they were purchased by Drive. I went out of my way to avoid buying a low air loss bed/frame from Drive because I've heard such bad things, but once they bought out PrimePlus there was nothing I could do. PrimePlus offered what they told me was a solid metal frame and a 15 year warranty. Cut to one year later, today. The frame is broken, and drive is refusing to honor the warranty. ... Read more

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My mother ordered a Bathroom Safety Shower Tub Bench Chair, which is supposed to be durable and hold up to 400lbs. For the first month or so, the bench was great. I put it together for her with ease, as there was simple thumb screws and click-adjusting legs. Recently, less than two months after purchasing this product, the legs have become uneven and the bench rocks due to the various leg heights. I have taken it apart and put it back... Read more

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