Tesia Uxy
map-marker Columbus, Ohio

Billing error on my credit card for the last two months

I went in for a one time wash at the Mishawaka location and put it on my credit card and was billed that amount. I just got my credit card bill for this month and was billed $30 which I did not authorize. I would request a phone call at the number I left.
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Tara G Fjl

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Verified Reviewer
| map-marker Mishawaka, Indiana

You guys broke my tail light and i want it fixed now

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Drive And Shine Of Mishawaka - You guys broke my tail light and i want it fixed now

I went to the new driver's shine on bitter suite in Mitchell Waka and they're offering free car washes for a week so I went through and came out with no tail lights the guy came out with my brake tail light in his hand and said that I'm missing a part of my Jeep and that he took my name and number what year my Jeep is and that corporate you guys would get ahold of me I have not yet received any phone call or anything towards this company I got the estimate through Jeep Chrysler ram and I have pictures and they have pictures they took pictures of it too please get ahold of me as soon as possible

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Loss:
$308
Cons:
  • Ripped off my tail light
Resolved
Tara G Fjl

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Verified Reviewer

Resolved: You guys broke my tail light and i wantnit fixed now

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Drive And Shine Of Mishawaka - You guys broke my tail light and i wantnit fixed now
Updated by user Feb 08, 2023

Company fixed the issue and I have been provided with full refund. They paid for my break light and to get it fixed.

Original review Jan 09, 2023
Went to the new location mishawaka indiana Bittersweet location ... there're giving out free car washes, and i went through and came out with no tail light... this bs ... I have a 2021 jeep wrangler please call me Tara Gabriel 574-575-****
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John C Vlm

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Verified Reviewer
| map-marker Clay, Indiana

Oil Change a Joke

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Updated by user Jun 06, 2019

nobody contacted me

Updated by user Jun 05, 2019

I like Drive and Shine, but even though I went through and purchased it all and asked for a car wash and they said no, I was pissed never again, joke is on me!

Original review May 06, 2019
I went to Drive & Shine in Mishawaka for the $29.99 "Oil Change Sign" at the top of their building. After I drove in and they proceeded to take my filter off they came over with paperwork letting me know it would be $57.99 because of the kind of car I had, which my dealer charges $51.78 so I should had left but didn't. Then I ask about how I get my free car wash, that was extra! What a joke, my dealer does that and more, never again.
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Loss:
$20
Reason of review:
Pricing issue

Preferred solution: Let the company propose a solution

1 comment
Tarika Jxd

They typically have a lot of new and trainee employees. You are entitled to a free basic car wash with the full oil change and lube job.

Employee was wrong to not honor the advertising that includes an oil change AND free car wash. Call the office and advise either Haji or Sherrie Tehrani and tell them of your experience. They are reasonable people and I'm sure they will make your complaint right.

If not, I'd like to know about it as I refer a ton of people to their business. Thanks!

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