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DripModaUK

DripModaUK

dripmodauk.co.uk
What is your customer experience with DripModaUK?

DripModaUK Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

DripModaUK has 2.9 star rating based on 3 reviews and consumers are mostly neutral. Clothes are described as good and authentic while website and location are valued; price level is medium.

Key Takeaways for Future Customers

  • Check DripModaUK reviews before ordering to confirm product authenticity and pricing details.
  • Expect medium price level and a usable website; confirm VAT is included at checkout.
  • Be prepared for slow or nonresponsive customer service regarding orders and returns.

Negative Feedback / Risk Areas

  • Frequent DripModaUK customer complaints about unresponsive customer service.
  • Reports of missing orders, returned-to-sender tracking, and delayed or gift-card-only refunds.
  • Incorrect contact emails and unclear VAT or billing details.

Positive Feedback

Customers say the clothes are good and authentic and the site and location information are useful.

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Turn one complaint into a collective action

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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Show reviews that mention
refund order card item gift answer returns service customer tracking
Filter review
Anonymous
map-marker Dublin, Leinster

No refund and no order

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Ordered some clothing from company, didnt get them the tracking says returned to sender have emailed countless times to get generic automated responses. Its been 3 weeks now and havent heard anything back would stay clear of this company

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Nathan D Yqx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dunfermline, Fife

Can’t get a hold of customer service.

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I have emailed the company multiple times and received no answer from them regarding my missing order and about returns.

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Loss:
$276
Pros:
  • Clothes are good and authentic
Cons:
  • Customer service is horrid

Preferred solution: I’ve not recieved and looking to return something

Anonymous
map-marker Alsager, Cheshire East

Refund

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I returned an item to this company and they have sent a gift card I have emailed them saying I would prefer a refund but they have not replied after 5 days

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Resolved
Linda R Hyb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: The email I was given for Sophie is not recognised - and I have sent it to the sale team

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Updated by user Dec 22, 2024

Company fixed the issue and I have been provided with apology. The problem was the way that the products were presented - initially as a set then sold as separates showing confusing things on the invoice and delivery. This was explained to me and I now understand but the company needs to address the way that they present products on invoices to avoid confusion.

Original review Dec 06, 2024

Please see email to sales team as the email address for Sophie given on Trust Pilot not recognised. The product I ordered was not received and two other items show as free were sent instead yet they maintained they were the same as I ordered! I ordered a set but received two separate items which cam eto a different total

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User's recommendation: Watch this company - the prices do not include VAT and the contact I was given the email was not recognised

Dylan C Cnu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Would like to return what I bought how do I do that

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Just dont want the clothes, found something new, got the receipt and tags, just wondering how do I send it back to youse

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