Driftsun
Driftsun Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Driftsun has 2.6 star rating based on 2 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Nice kayak, Quality product.
Cons: Broken clip, Needs a better fin design.Recent recommendations regarding this business are as follows: "Good kayak, buy it", "Be very protective of the fin on your kayak.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Driftsun has 2.6 star rating based on 2 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Nice kayak, Quality product.
Cons: Broken clip, Needs a better fin design.Recent recommendations regarding this business are as follows: "Good kayak, buy it", "Be very protective of the fin on your kayak.".
Review authors value the most Billing Practices and Discounts and Special Offers. Consumers are not pleased with Diversity of Products or Services and Website. The price level of this organization is high according to consumer reviews.
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Verified ReviewerBroken part
The clip to attach the seat will not open, I just received the kayak and not been used.
I really like the kayak and looks very will made. I will most likely get a different pump. I dont like the one that came with it.
Im 67 and could get this nice 23 lb kayak on my back so that is a plus as most of the kayaks are heavier.
- Nice kayak
- Broken clip
Preferred solution: Deliver product or service ordered
User's recommendation: Good kayak, buy it
Needed to order new kayak fin
Driftsun finally got back to me with a link to order a new fin. But, I had already found one on Amazon.
- Quality product
- Needs a better fin design
User's recommendation: Be very protective of the fin on your kayak.
Resolved: DRIFTSUN CLEAR KAYAKS ARE DANGEROUS, poorly designed.
After a two and a half month battle with this company I finally received my full refund. From my order date, which was June 21, 2017 until Sept.
6, 2017, this transaction has been one horrible experience.
It took uncounted hours of my time, emailing this company, to get any satisfaction. Now, as of today, I can move on and put this behind me.
I failed to mention that the first kayak was damaged. The second one was defective.
Well, it is now August 21,2017. The company promised a full refund and that both kayaks would be returned, at their expense.
But, both kayaks are still being stored, in our barn. The company has failed to arrange return shipping.
I emailed them, on August 9th and as yet have not received a response since that date. I am still waiting for this to be resolved.
I bought a Driftsun 2-person clear kayak. The first time used, the bolt that holds the inside aluminum rail in place came loose.
It sat on my legs, in the middle of the lake. My husband, after we arrived home, tried to tighten it but the bolt is to short. It is defective. As the second person sits in this kayak their feet get caught in the front seat straps.
If one person uses it the rail is in the way. There is an ugly long skag, in the back, not shown in the photos. A skag is a sure sign of a poorly designed kayak/canoe. There are two holes drilled, front and back for the ropes that hold the floatation bags.
Expect to get very wet. The paddles drip water all over everything and a person sits to far down to paddle comfortably.
I have asked for it to be returned and to get a full refund. I have canoed most of my life and this one takes the cake for being unsafe!
Preferred solution: Full refund
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good endorsement