Lisa P Cyf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Clio, Michigan

Will not return dress

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Dressilyme - Will not return dress
I ordered a dress for my sons wedding in dusty (cloudy) blue they sent me bright teal! They are not cooperating in returning! Theyve made me take tons of pics! Im so upset and dont know what to do!!!!?
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Loss:
$97
Pros:
  • Timely delivery and customer service
Cons:
  • Sales of nonexistent merchandise refusal bank refund
  • Excuses and lying
  • Colour chart is not correct

Preferred solution: Full refund

User's recommendation: DO NOT BUY FROM THEM

Anonymous
map-marker Englewood, Ohio

I order a dress for a wedding the wedding is August 31st but cannot fit the dress

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No one will answer my call or email for a refund You can ony return in 7 days my time is running out
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Cledith Vaf
map-marker Englewood, Ohio

My dress

I don't want to leave a bad review
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Featured
Rebecca Rdk

Custom dress that does not fit

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Dressilyme - Custom dress that does not fit
Dressilyme - Custom dress that does not fit - Image 2
Dressilyme - Custom dress that does not fit - Image 3

I am having a horrible experience. I ordered from them too and got a horrible dress. I sent in my custom measurements and yet the dress does not fit. Why?

I went to them saying that the dress is not made to my measurements and they insisted that I take it to a tailor to correct it. Why did I pay more on the website for a customized dress only to pay even more to take it to a tailor?! I actually brought the dress to a tailor and the tailor told me that it is impossible to fix. I then told this to Dressilyme and they very kindly offered a refund amount of $12!! Wow. I refused as the dress cannot be worn at all, with or without additional tailoring work. What did I pay Dressilyme for then?

This is on top of how bad the dress looks. It does not look at all like the dress shown on their website.

Have been communicating with them for 1.5 months on this and no resolve. Suggest posting on china social media like Weibo and Wechat since they are a company based in China. I have posted photos of my dress on their website but they take it down everytime. I have posted 5 times and all taken down. If they make honest products, no reason to remove my photos, right?!

Good reviews here and on their website are all fake, you can see how the sentence structures and words used are similar. One of the biggest regrets of my life! What a joke :)

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Loss:
$200
Cons:
  • Excuses and lying
  • Size does not match custom measurements
  • Poor dress quality
Reason of review:
Bad quality

Preferred solution: Full refund

2 comments
Guest

thats exactly what happened to em and im currently in a back and forth with them on getting a refund. I have emails and pictures to show receipts that theyre complete ***

Guest

We had the same experience. Our "custom-made" dress was several inches too small in the bodice.

Their website said if a dress is more than an inch off they will reimburse you, but they have refused to. They told us to "kindly" give it to a friend. We had to buy another dress for the event.

Unethical business practices. Don't risk it.

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Patricia L Nzf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Pissed off bride

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Do not buy your bridesmaid dress here. It did not fit my girl that was going to wear it and i told them that and they make it to be my fault, when i asked for a return and get my money back they said they would give me $12.00 back to a $115.00 dress that they got the size and color of the dress wrong.
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Sharon B Ncf

My Favorite Store

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Dressilyme - My Favorite Store

Just love everything about this dress. It hangs beautifully and the lace appliques scattered on the skirt is exquisite and the hem of this dress is adorned by the lace appliques that makes the dress more chic and outstanding.

The dress is true to its size, and it fits me perfectly. The parcel arrived on time and was packed well. As for service, they are professional and replied to me in time. Moreover, they have a perfect designer, they can make your dress more fit for you.

Thanks! I will recommend this site to my friends and I also will buy some other kinds of dresses from here.

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Pros:
  • Cheap high quality
  • Timely delivery and customer service
  • Quality of the dress
Reason of review:
Good quality
lmdearmore

Beautiful dress

Dressilyme - Beautiful dress

website, but after reading the reviews from other brides I decided to give it a shot. Words can't express how amazing this site is.

Not only the pricing, but the customer service. I changed my order from a regular size to custom a few days after my order and they were accommodating and gracious. The dress came in a FEDEX envelope and when I opened it I was overjoyed and amazed. The craftsmanship is top notch and absolutely beautiful!

This dress is easily $1000 USD plus at a local bridal shop. My husband and I eloped on a very tight budget and this purchase helped to make our wedding look more expensive than it actually was. It photographed beautifully and I got so many compliments on it. I have never felt more beautiful.

I made a few minor alterations to the jacket since I wasn't a fan of the fringe, but that was very minor. Keep in mind this is lace, so sharp nails or jewelry will easily snag it, which I did a few times. It didn't matter since it didn't show up in photographs.

I will recommend this site to other brides looking for a more affordable alternative! Don't hesitate to order this amazing dress!

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Reason of review:
Good quality
1 comment
Guest

Hello I got an e-mail about what was I talking about for the reason I am angry . Tthis is what it is I ordered a dress it was red but it was not the one I saw on line and you sent me a pair of shoes wrong size whitch I I did not order those shoes could not use them ,So I said I will never order from Light in the box again.

Mehki Nkd

I have to say it's good

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It's my first time buying prom dress online and it surprised me a lot. When I was attracted to the FB ad, I fell in love with the dress so much and bought it right away.

Three weeks ago, I got my dream dress! The color and quality look the same like the original pictures. And the whole effect of the dress is closely the same from the model dress. Other than that, the dress is absolutely stunning and the quality is just as good as the Maggie I tried on for £1,300.

So I am sure that I will recommend DressilyMe to my friend.

There are so many beautiful wedding dresses with extremely low price. I can't wait to put on it and join the party!

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Pros:
  • Cheap high quality
  • Quality of the convertible dress
Cons:
  • Size does not match custom measurements
Reason of review:
Good quality
Kailynn Fyv

Refund not what I ordered

Dressilyme - Refund not what I ordered
Not what i ordered would like a refund i didnt want white i got the wrong color just want refund back thank you
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Reason of review:
Return, Exchange or Cancellation Policy
Featured
Laderrick Kzs

Left without a dress

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Dressilyme - Left without a dress
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Dressilyme - Left without a dress - Image 4
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Dressilyme - Left without a dress - Image 6

Buying from dressilyme was a huge mistake. I know the dresses are 'replica' dress but one would expect it to at least be close to the image shown on the website, it wasn't.

First of all I ordered the dress in ivory what I got was a VERY white dress. The 'satin sash belt' is a piece of 2inch onesides white ribbon that was probably purchased at the local craft store with the ends not even cut cleanly then obviously heated to stop from fraying. The cap sleeves are not cap sleeves at all but instead just wide straps of mismatched lace. The lace appliques are pieces of left over lace terrible cut and stuck into the dress.

I have sent them an email with my concerns but have yet to hear back from them. If you have very low expectations that you will receive a dress that even closely resembles the image then it's a great deal, but if you want the dress or at least something similar to what is pictured stay away from this website. Teddy from customer service continues to tell me the colour is different due to "warm lighting' however I have tracked the original image they have stolen from Maggie Sottero which states that the dress is pictured in ivory over champagne but they 'cannot except information from another website' even if it's the one they took the image from. I have been offered first a partial refund and now instead I have been offered a $10 coupon.

The dress makers do not have all the information for the dress they are selling you and will try to lie to you when you receive a dress that is not at all what is pictured. Buying from them will leave you without a dress or with one you hate.

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Reason of review:
Bad quality
Sophie T Sib

Nice shopping work

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I ordered this dress for my wedding. It fits perfectly, awesome works on the laces and beadings. I requesed some changes in the dress: add 3/4 sleeve, and shorten the train. The sale representative said the distance from heels to train is about 40cm, I asked to make it 30cm. I was a bit worried when ordering online, especially when I dont have a professional taylor to help with measuring. However, the dress came more than I expected. It is so elegant, makes me look slimmer and taller (I am 1m59). For the waist, I used the mearuement which is half inch smaller than my real size, but the dress came still a little loose at the waist (cause lost some weight, and my belly got smaller) . Also take extra care when you measure your height (for the dress length), cause my dress is about 1 cm shorter than my prefer ( front of the dress), but its not a big deal, I just have to wear shorter shoes. And on the birght side, the dress just touch the floor, which makes it easier for me to move around. The sale representative was very helpful, super fast in replying my emails. I love my dress, and definitely reccommend this website and this dress specifically to everyone.
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Pros:
  • Quality of the dress
  • Quality of the convertible dress
Reason of review:
Good quality
Laikyn Its

Recommend Dressilyme

Recommend Dressilyme

This is my first purchase from Dressilyme. I'm worried my wedding dress is not fit me.

But I'm wrong. I don't have enough words when I received my dress buying from Dressilyme. this dress is wonderful!!! I never belive that it can be so sweet and nice!

customer service are amazing. Dress for the price is excellent! ordered custom size. the customer service, responded quickly.

Milly answer me at all questions and modify dimensions for me, and add something more(exactly like I told her).

Hey, GIRLS, if you want the best dress, take it from this site, you won't be disappointed. Thank you very much- Dressilyme.

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Reason of review:
Good quality
1 comment
Guest

The good reviews belong to employees that work there, stealing our money

Dalen Zcz

Beautiful dress and nice price

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Dressilyme - Beautiful dress and nice price

I really can't even tell you how incredibly impressed I am by this dress, it's so beautiful! I ordered it a week and a half before my wedding, very last minute change and I messaged the seller and they got it to me 3 days before my wedding, when the expected delivery date was 2 weeks past my wedding!

They truly made my dreams come true, the quality was excellent, it's a bit itchy but all wedding dresses are.

My grandma helped me hem it as it was too long and I also cut off the sleeves to 3/4ths arm length, I just didn't like the look on me but it turned out beautiful! ️

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Reason of review:
Fair pricing

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Alex M Njc

Wrong color and style...no refund

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Ordered brides maid dress. Color I received was not as pictured on website. Style was also different. The picture they had was actually from Davids bridal, not theirs. But what I got was different. Numerous emails and calls that were not answered. They will not give me a refund. It took 30 days to get dress and now that it is wrong I have to start all over and I am also out $140. Stay away from.this company!
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Reason of review:
Not as described/ advertised
Anonymous

HORRIBLE.

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I ordered a dress and it never showed up. They play games on the delivery date and even claimed it was shipped to the wrong country. Those dirty chinese {{Redacted}} who answer the phone barley know english. DONT DO IT BUY ESLEWHERE.
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Reason of review:
Order processing issue
Anonymous

Disgusting quality and useless customer service

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Nooooo....ladies DO NOT waste your money and time. The very worst online shopping experience I’ve ever had. My dress is hideous...wrong color...wrong size... broken zipper, buttons missing...no resemblance at all to the dress I thought I was ordering. I have contacted them and sent pics and wanted a refund they offered me $10 and told me to take it to a local dressmaker for repairs and alterations.....STEER CLEAR OF THIS COMPANY!!!!
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Reason of review:
Bad quality

About

Summary

Dressilyme is a large online store of women's apparel. It was launched by Dressworld Co., Limited in February 2009. The company is headquartered in Hong Kong, the People’s Republic of China. Dressilyme offers a wide collection of special occasion wear, wedding apparel, sexy lingerie, and swimwear. There are wedding dresses, bridesmaid dresses, prom dresses, clubwear, ball gown etc. Dressilyme also offers a broad range of wedding and prom jewelry. The company provides the following payment options: Western Union, Safetypay, Sofortbanking, Bank Transfer, and Credit Cards. Buyers can return any item for an exchange or refund within 5 calendar days of receipt. Customer service is provided round the clock.

Dressilyme reviews and complaints

Dressilyme is ranked 328 out of 3737 in E-commerce category

Area Served

USA

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