485 CLAIMED LOSSES
5 TOTAL REVIEWS
SCAM company...do not use
Buyer beware...be very aware. If you make a purchase from this company, you are stuck with it. Emailing customer service produces NO results, and calling them (in China, I might add)is not only an additional expense for you, but a major exercise in frustration. Do yourself a favor and shop with a reputable company in the U.S. The dress was indeed beautiful but it was crammed into a UPS package and had ALOT of wrinkles. Even if it were the right size and color, I would have had to spend money to have it steamed. This is unacceptable.
Winter Park, Florida
unfortunetly, I read upon this to late I have purchashed a dress from this same company. On the internet the dresses are to die for. I have paid $179.00 for this dress and cannot get no one to respond to me as to when the dress will be ready. They send you all this crazy e-mail ***, like your own personal shopper that will be working with you, a bunch of bull. How do they do this without someone shutting them down. What can we do other than not ordering from them. I know I am going to have to consider a lost.
Never buy anything from this company
I order a dree for my vacation, after wait for almost 2 months, the same day I received I tried to contact the company by e-mail , the dress had no price with tag, the dress was horrible,after a few e-mails they answer and requested some pictures, was a nightmare send those pictures, finally after a few e-mails they received, I received about 10 e-mails and they reply every time and said" is nothing wrong with the dress, that was especially made for me and dress is beatiful". The price do not espcify the shipping and handling was $ 63.00. Terrible company, they do not want to sent me an authorization to sent dress back and do not want to refund my money. DO NOT ORDER ANYTHING FROM THERE.
Dresses from Dressbraw.com
They sent me 6 dresses. None of them fit. They wanted me to send them my measurements and a picture of myself in a "thin white t-shirt". They added an additional insult by offering me a $20 refund for a $819.00 order! They are poorly made as well. I have initiated a complaint thru PayPay and if needed, will go to my credit card company. I will do all I can to get the word out AGAINST this company. Had I known they were based out of China, I never would have dealt with them. Please, run as fast as you can away from this unprofessional company that provides zero customer service.
Silver Spring, Maryland
Dressbraw.com SCAM. Overpriced and cheaply made products.
I had to buy a prom dress for my junior prom. I heard from a friend to buy a dress online. She told me the prices were good and that you could even get the dress custom made. So I checked the website out. There was a beautiful dress that I fell in love with. On this website you can order the dress in any color of your choosing. It has color splotches on their website that shows what colors you can choose from. I chose a yellow for my dress and also ordered it custom made. When I received my dress it was in a small plastic package. I thought no way was my dress in there. Sure enough it was... The company stuffed my dress into the small bag. When I took it out sequins and beads immediately fell off. The color was a brown gold and not the yellow I ordered. The zipper was broken and the sewn in bra was ripped as well. I tried on the dress and realized that it was way too long and was way too big in the bust. My mother wrote to the company demanding our money back. We sent them pictures as well as evidence of the poorly made dress. The company told us that they will only give us $20 back. They even had the nerve to tell us that the dress was beautiful and they didn't see anything wrong with us. Now all of a sudden they aren't writing back. What a scam. Never buy anything from this website.
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