Dremel

My 3 model Dremel saw has been discontinued. Couldnt find 3 circular saw blades any where so called Dremel direct.

Originally, they shipped me 3 saber saw blades by mistake. When I called customer service informed me saw had been discontinued and they would ship me, at no charge, a 4 Dremel circular saw with blades. FANTASTIC CUSTOMER SERVICE.

They even called me back later saying they had found 3 circular 3 saw blades and would also ship those to me at no charge! I LOVE DREMEL!

Cant find 3 blades any where I have looked!

Dremel tells me to call Olson Saw Blades in future but they shipped me 3 pkgs anyway.

Bought a $50 set of oscillating blades will not work on my dewalt or Bauer oscillating tools, making proprietary oscillating blades is a sucky thing to do. I own 3 Dremel tools and now when I look at them my blood pressure rises

Model 3000.

I hardly used this the first time when the switch broke and since only used for an hour or two.

It was repaired 3/28/2018 and I had to pay shipping.

I took it apart this time and was shocked at the tiny plastic parts that look like a toy. This time the brushes got stuck in their slots so it quit running.

I keep thinking of Woody in Toy Story saying "You are a toy" to Buzz Lightyear.

I have a $10 Harbor Freight grinder that I use for hours on end and over hundreds of hours total and only replaced the power cord due to usage.

I will never buy Dremel brand again!

Here is my experience with tools made by Dremel.

I needed a tool to cut 3 electrical openings in 2 pieces of ceramic tile.

Purchased Dremel 100 it burned out in less than 1 hour, lots of smoke but no flame. Barely scratched the tile surface.

Returned it to store.

Bought Dremel 4000 supposedly their strongest unit.

Used the 4000 for 1 hour, took that long to barely cut 70% of the first opening. Called Dremel they said sorry return it for repair. I told them that after less than an hour of use doesnt amount to wear and tear and it should be replaced as defective. RIGHT!!

So, I bought a Dremel 3000, it managed to cut 11/2 openings and then it died, that worked for about 90 minutes before it died.

Returned that 3000 to store and purchased another 3000.

I needed to finish this tile project and could not wait for Dremel to repair the 4000.

Now I am on my 4th Dremel Rotary Tool with 11/2 openings left to finish. This 3000 managed to cut the remaining 11/2 openings but it took 2 hours to do so as the power unit kept slowing and stopping for the whole 2 hours.

I am returning this 3000 as well.

So I have gone through 4 Dremel tools 3 of which have been returned and I am left with a Dremel 4000 that has burned out in less than 1 hour and Dremel refuses to replace it.

Non existent customer care. They are polite but dont expect any service!

The flex shaft came apart the first time i used it. I was very disappointed with this tool.

This thing is a worthless piece of junk. Do not waste your money.

The battery never holds a charge and must be charged for at least an hour before every use. The battery fails to lock in to the tool correctly, so I have to tape it in place to get the tool to work, even though I've only used it 3-4 times. It is hopelessly underpowered for any real sanding or grinding, and has failed to work effectively on any project I've tried it on yet. It wouldn't cut a brass toilet bolt, couldn't even grind a 1/16" groove in a lock hasp.

It might be good for a kid to play with, but I have yet to find a job it could do.