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New Reviewer

Universal oscillating blades not Universal

Dremel - Universal oscillating blades not Universal
Bought a $50 set of oscillating blades will not work on my dewalt or Bauer oscillating tools, making proprietary oscillating blades is a sucky thing to do. I own 3 Dremel tools and now when I look at them my blood pressure rises

User's recommendation: Don't buy dremel.

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ID
#3401220 Review #3401220 is a subjective opinion of poster.
Location
Hillsborough Township, New Jersey
Pros
  • Useful small tool
Cons
  • Proprietary accessories
Loss
$50
Preferred solution
Let the company propose a solution
Advanced Reviewer

It's a toy! Broke for the second time after using a couple of hours.

Dremel - It's a toy! Broke for the second time after using a couple of hours.
Dremel - It's a toy! Broke for the second time after using a couple of hours.
Update by user Aug 04, 2020

Dremel emailed me and said I need to send it back and insure it. Why would I pay shipping AGAIN to fix this toy?

The brush holder should have a brass sleeve to keep the brushes from melting to the plastic which is what happened this time.

I tried to put it back together but the mini fingers on one side of the sliding switch snapped off. Dremel should be ashamed to put their name on this!

Original review posted by user Aug 02, 2020
Model 3000. I hardly used this the first time when the switch broke and since only used for an hour or two. It was repaired 3/28/2018 and I had to pay shipping. I took it apart this time and was shocked at the tiny plastic parts that look like a toy. This time the brushes got stuck in their slots so it quit running. I keep thinking of Woody in Toy Story saying "You are a toy" to Buzz Lightyear. I have a $10 Harbor Freight grinder that I use for hours on end and over hundreds of hours total and only replaced the power cord due to usage. I will never buy Dremel brand again!

User's recommendation: Don't buy Dremel!

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ID
#2094263 Review #2094263 is a subjective opinion of poster.
Location
Racine, Wisconsin
Pros
  • High speed
Cons
  • Made like a toy - broke twice in a few hours of use
Loss
$70
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Do not buy Dremel products

Update by user Feb 26, 2020

After much discussion their only offer was to sell me an upgraded model at a discount. I accepted as I had no choice...not a satisfactory solution as I did not need the upgraded unit. They insisted that my model had only a 2 year warranty and after I sent them a photograph of the retail carton prominently displaying a 5 year warranty they said "sorry that was a mistake".I still would not recommend Dremel.

Original review posted by user Jan 27, 2020
Here is my experience with tools made by Dremel. I needed a tool to cut 3 electrical openings in 2 pieces of ceramic tile. Purchased Dremel 100 it burned out in less than 1 hour, lots of smoke but no flame. Barely scratched the tile surface. Returned it to store. Bought Dremel 4000 supposedly their strongest unit. Used the 4000 for 1 hour, took that long to barely cut 70% of the first opening. Called Dremel they said sorry return it for repair. I told them that after less than an hour of use doesnt amount to wear and tear and it should be replaced as defective. RIGHT!! So, I bought a Dremel 3000, it managed to cut 11/2 openings and then it died, that worked for about 90 minutes before it died. Returned that 3000 to store and purchased another 3000. I needed to finish this tile project and could not wait for Dremel to repair the 4000. Now I am on my 4th Dremel Rotary Tool with 11/2 openings left to finish. This 3000 managed to cut the remaining 11/2 openings but it took 2 hours to do so as the power unit kept slowing and stopping for the whole 2 hours. I am returning this 3000 as well. So I have gone through 4 Dremel tools 3 of which have been returned and I am left with a Dremel 4000 that has burned out in less than 1 hour and Dremel refuses to replace it. Non existent customer care. They are polite but dont expect any service!
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ID
#1774280 Review #1774280 is a subjective opinion of poster.
Pros
  • Useful small tool
Cons
  • Poor quality and customer service
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
New Reviewer

Flex Shaft