Anonymous
map-marker Susanville, California

Dreamie is ripping me off

I ordered one, buy-one-get-one-free Dreamie for $19.99. After over a month with no shipment, I received a bill from my credit card company. There was a charge of about $76 dollars for, not one Dreamie, but for two!!! This amounted to $30 dollars for shipping!!! I called my credit card company and disputed the whole charge. A week later the Dreamies arrived and I refused them at the post office. The package weighed about 1 pound. Again, $30 shipping??? I just got a letter from my credit card company and Dreamie is returning all but the $30 shipping charge. This is a scam!!!!
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Donna Ehx
map-marker Stockton, California

Dreamie is a scam!

DO NOT BUY! This company is a rip off! My husband ordered this for a Christmas gift 12/11/09, waited and waited. Finally called and was told it was on back order. I checked my credit card 1/26/10 and I was charged $76.56!! For a buy 1 get 1 free for $19.99?? I called and was told my husband 2 sets, not one (he only asked for 1). I told her I wanted to return it and was given a return #. It came 2 days later, I took one out and it was really cheaply made! VERY THIN..paper thin and the stitching was unraveling. Long story short. I only got refunded $43.88. They didn't refund my S/H, ok the first set I can understand, but the second set that I never asked for is ridiculous!! This company is a scam!! Horrible product and even worse customer service!! I hope more people who had similar experiences speak up and they get shut down!
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wildlphn B
map-marker Stone Mountain, Georgia

Sent wrong thing, now Im out s & h charge

Company sent me the wrong thing, they wont pay to return it and when they get it back I had the choice of paying more for the correct item or getting a refund minus what I payed for shipping and handling. It was the orginal dreamie and I dealt with the web site. https://www.buydreamie.com/Index.dtm They wouldn't let me speak with a supervisor, they wouldn't tell me the name of the president of the company. They will only pay for the item itself, which was 19.99 and I am not going to get back the 13.98 I spent for shipping and handling even though it was the company that sent me the wrong item I asked for the fleece sheet/blanket and they sent me the sateen ones. I was going to be using these for a trip that I was taking.
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Loss:
$17

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