Dream Pairs Reviews
Dream Pairs Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Dream Pairs has a 1.5 star rating from 6 reviews, 33% would recommend. Consumers are mostly dissatisfied; rating distribution shows 83% unfavorable. Many requests seek a refund and report issues with exchange and returns.
Key Takeaways for Future Customers
- Check Dream Pairs reviews for return and refund experiences before ordering.
- Expect correct sizing issues; confirm size carefully.
- Be prepared for difficulty contacting customer service about returns.
Negative Feedback / Risk Areas
- Repeated customer complaints about poor customer service and hard to reach support.
- Refund, exchange, and return shipping disputes; requests for return address often unanswered.
- Wrong size shipments and missing items reported.
Positive Feedback
Shoppers cite great shoes at a fair price, nice website pictures, and very lovely looking products; price level considered medium.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Dream Pairs has a 1.5 star rating from 6 reviews, 33% would recommend. Consumers are mostly dissatisfied; rating distribution shows 83% unfavorable. Many requests seek a refund and report issues with exchange and returns.
Key Takeaways for Future Customers
- Check Dream Pairs reviews for return and refund experiences before ordering.
- Expect correct sizing issues; confirm size carefully.
- Be prepared for difficulty contacting customer service about returns.
Negative Feedback / Risk Areas
- Repeated customer complaints about poor customer service and hard to reach support.
- Refund, exchange, and return shipping disputes; requests for return address often unanswered.
- Wrong size shipments and missing items reported.
Positive Feedback
Shoppers cite great shoes at a fair price, nice website pictures, and very lovely looking products; price level considered medium.
Media from reviews
Decatur, Alabama
Wrong size shoe / need to exchange
- - Wrong size ordered; wants exchange for right size.
- - Confirm return steps for the right size.
- - Card phone number is not working; cannot reach anyone.
Wrong size ordered I need to exchange for the correct size! Please confirm with me what I need to do in returning the shoes I have for the right size.
I have tried to call the phone number on the card that came with the shoes but it says that this number cannot be found. 1-42*-***-**** ???
Thank you,
Terrisa Tortoris
Preferred solution: The correct size
User's recommendation: Have the correct number to call
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hayward, Wisconsin
Return of an item that was ordered
Nothing, no answers either by phone calls made several times, nor by response on the Internet. Very disturbing.
- Very lovely looking
- Wrong size
Preferred solution: Full refund
User's recommendation: Beware.
To contact our Customer Support team directly, you may use the following guide to locate our contact information along with the various contact methods available. Please use the steps below if you are using a desktop or PC Begin by opening a new web browser.
Visit the search engine, google.com. 1. Enter [Dream Pairs] [Bruno Marc] [Nortiv8] 2. Next, select “I’m Feeling Lucky.”You will be redirected to the official website of [Dream Pairs] [Bruno Marc] [Nortiv8].
3. Next, scroll to the very bottom of the page and locate the “Customer Service” tab. 4. Select the first option displayed “Contact Us” 5.
To open a live chat session, select “Chat Now” 6. If you prefer to contact us via email, a representative will review your inquiry and provide a response within 24 hours. If you encounter any issues selecting “I’m Feeling Lucky” please refer to the mobile device instructions below. Please use the steps below if you are using a mobile device 1.Begin with opening a new web browser.
Visit the search engine, google.com. 2..
Enter “[Dream Pairs Contact Us] [Bruno Marc Contact Us] [Nortiv8 Contact Us] 3. Select the hyper link titled [‘Contact Us | dreampairshoes’] [‘CONTACT US | brunomarcshoes’] [Contact Us | nortiv8shoes’] 4.To open a live chat session, select “Chat Now” 5.If you prefer to contact us via email, a representative will review your inquiry and provide a response within 24 hours.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hayward, Wisconsin
Return of an item that was ordered
- - They did not answer two calls I placed.
- - There is a number on my order; support@***.com gave no response.
- - They are very hard to communicate with.
They do not answer two of the phone calls that I phoned on the Internet. I also found one number on my order.
I went on the Internet with support@***.com
No response. Theyre absolutely unbelievably hard to communicate with.
I find this poor marketing and questionable. I think they should be turned into the Better Business Bureau.
User's recommendation: Very negative
I'm very sorry for bringing you a bad experience To contact our Customer Support team directly, you may use the following guide to locate our contact information along with the various contact methods available. Please use the steps below if you are using a desktop or PC Begin by opening a new web browser.
Visit the search engine, google.com. 1. Enter [Dream Pairs] [Bruno Marc] [Nortiv8] 2. Next, select “I’m Feeling Lucky.” You will be redirected to the official website of [Dream Pairs] [Bruno Marc] [Nortiv8].
3. Next, scroll to the very bottom of the page and locate the “Customer Service” tab. 4. Select the first option displayed “Contact Us” 5.
To open a live chat session, select “Chat Now” 6. If you prefer to contact us via email, a representative will review your inquiry and provide a response within 24 hours. If you encounter any issues selecting “I’m Feeling Lucky” please refer to the mobile device instructions below. Please use the steps below if you are using a mobile device 1.Begin with opening a new web browser.
Visit the search engine, google.com. 2..
Enter “[Dream Pairs Contact Us] [Bruno Marc Contact Us] [Nortiv8 Contact Us] 3. Select the hyper link titled [‘Contact Us | dreampairshoes’] [‘CONTACT US | brunomarcshoes’] [Contact Us | nortiv8shoes’] 4.To open a live chat session, select “Chat Now” 5.If you prefer to contact us via email, a representative will review your inquiry and provide a response within 24 hours.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hayward, Wisconsin
Return of an item that was ordered
No response about where to return it. I have called the two different phone numbers so many times and then hung up after being on it for a while.
User's recommendation: Beware and cautious
非常抱歉给你带来不好的体验 To contact our Customer Support team directly, you may use the following guide to locate our contact information along with the various contact methods available. Please use the steps below if you are using a desktop or PC Begin by opening a new web browser.
Visit the search engine, google.com. 1. Enter [Dream Pairs] [Bruno Marc] [Nortiv8] 2. Next, select “I’m Feeling Lucky.”You will be redirected to the official website of [Dream Pairs] [Bruno Marc] [Nortiv8].
3. Next, scroll to the very bottom of the page and locate the “Customer Service” tab. 4. Select the first option displayed “Contact Us” 5.
To open a live chat session, select “Chat Now” 6. If you prefer to contact us via email, a representative will review your inquiry and provide a response within 24 hours. If you encounter any issues selecting “I’m Feeling Lucky” please refer to the mobile device instructions below. Please use the steps below if you are using a mobile device 1.Begin with opening a new web browser.
Visit the search engine, google.com. 2..
Enter “[Dream Pairs Contact Us] [Bruno Marc Contact Us] [Nortiv8 Contact Us] 3. Select the hyper link titled [‘Contact Us | dreampairshoes’] [‘CONTACT US | brunomarcshoes’] [Contact Us | nortiv8shoes’] 4.To open a live chat session, select “Chat Now” 5.If you prefer to contact us via email, a representative will review your inquiry and provide a response within 24 hours.
Prince George, Virginia
I can not rate it because I didn't get to talk to any one
I called, I was on hold 20-30 minutes and the phone recording said call back and hung up on me and I did that 5 times.
Boynton Beach, Florida
Didn’t order shoes. Need to return and receive credit.
- - Received 2 pairs, not 1, and want to return both.
- - Asks for the return address and provides Susan Renkoff, 7211 Ashford Lane, Boynton Beach, FL.
I already had a pair !! I need
To return
Please supply address To return
Shoes Also
You sent me 2 pairs and I only ordered one!!I need to return both!
What is the address to return them??
Thank you
Susan Renkoff
7211 Ashford Lane
Boynton Beach,Fl
Please send ASP thank you
Susan Renkoff
User's recommendation: The shoes are great found out I did not need them
Hello, Thank you for taking the time to bring this to our attention. We sincerely apologize for the unpleasant experience that our return policy caused you.
We can understand your disappointment. To make the return process more convenient for our customers, we will optimize our returns process in the future. We would like to discuss this with you so that we can go over the available options with you, assist with anything you need, and hopefully restore your faith in us.
If the item is defective, you do not need to return it. You can locate our official email address by searching for "Dream Pairs" on Gmail; our staff will assess the specific situation and provide a suitable solution.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Ajax, Ontario
Damaged shoes
- - Purchased flip flops on May 2 via Amazon.
- - Wore them starting mid-June.
- - They broke on July 26; never had a pair break within a month.
I purchased flip flops from you through Amazon on May 2nd and didnt start to wear them till the middle of june and on the 26th of July they broke. I have never had a pair of flip flop brake in a month ever.
Hi there, we are sorry that the flip-flop has been broken in less than a month. I sincerely apologize for the quality issue with the shoes.
If I were in your place, that would be frustrating to me as well.
One of our customer support representatives will reach out to you soon. We appreciate your patience and thank you for bringing this to our attention.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWill not do exchanges when I received the wrong size shoe!
- - Shoes on sale with free shipping.
- - I received the wrong size.
- - They claim I ordered the wrong size.
- - I want the correct size or a full credit.
I purchased the shoes on sale with free shipping. I received the wrong size.
They are trying to tell me that I ordered the wrong size. I did NOT! They will not refund my money unless I pay to ship them back at my expense! All I want is for them to send me the correct size or issue a full credit.
They will not do that! This is a terrible company to deal with.
- Terrible customer service or customer loyalty
Preferred solution: Full refund
User's recommendation: Do not purchase from this company!
Hi Marilyn, we’re truly sorry for the trouble you’ve encountered. We’d like to make things right. One of our customer support representatives will reach out to you soon.
Replying to
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible Warranty Return Policies
- - Two Dream Pairs boots ordered for Christmas; sizes were wrong.
- - Return shipping is charged; $39/box; two boxes; boots cost $40.
Ordered two pairs online for my wife for Christmas. Boots arrived the first week of December.
She tried them on and neither pair fit right. Way off on US sizes. Wrote to them to return for refund. No phone number tyo call them at.
They responded telling me I had to pay return shipping costs. Went today to mail them. Two boxes. Would cost $39 each box to ship UPS or USPS.
Boots were $40 cost. Ordered 2 pairs to benefit from their "FREE SHIPPING" if order over $59.
Now Im STUCK with two *** pairs of boots and DREAM PAIRS is laughing all the way to the bank!! STAY AWAY FROM THIS SHISTER COMPANY!!!
- Nice website pictures
- Terrible customer service or customer loyalty
Preferred solution: Full refund
User's recommendation: STAY AWAY!!
Hello, Thank you for taking the time to bring this to our attention. We sincerely apologize for the unpleasant experience that our return policy caused you.
We can understand your disappointment. To make the return process more convenient for our customers, we will optimize our returns process in the future. We would like to discuss this with you so that we can go over the available options with you, assist with anything you need, and hopefully restore your faith in us.
Could you contact us for a further communication？ You can find ways to contact us through this link. https://***/pages/contact-us Best Regards, Dream Pairs Customer Care Team
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProduct returns
- - The shoes did not fit as expected.
- - Most normal UU sizes work fine for us.
- - We had to pay return shipping; it cost $39 to mail back for a $40 pair.
Long story. Bottom line shoes did not fit as expected even though most normal UU sizes work fine for us.
Tried to return and was told we had to pay return shipping .
$39 to mail back for shoes costing $40. Just wrong!!!
User's recommendation: Go somewhere else
Hi Jon, We are truly sorry to hear of your experience with return. We’re committed to improving our services and try to ensure every customer has a positive experience.
Could you reach out to our customer support at contactus@***.com? We will do our utmost to get you taken care of.
We look forward to receiving your email. Warm Regards, Dream Pairs Customer Care Team
Santa Clara, California
NEED RETURN LABLE
- - Pink slippers are not wide enough.
- - Requesting a return label for full $22.12 credit, SHOP2555_SKUDT10, and please reply to behnkedjb123@***.com.
The pink slippers @ $22.12
order # SHOP2555_SKUDT10
aren't wide enough for me.
I'M REQUESTING A RETURN LABLE SENT TO ME SO I CAN RETURN FOR A FULL CREDIT OF $22.12.
I only tried on 1 slipper for about
30 seconds.
Please reply to my email when this is completed.
behnkedjb123@***.com
User's recommendation: Pay attention to the sizing when ordering.
Hello, Thank you for sharing your experience with us. We understand that you would like a return label for your order.
In our attempt to offer you better service and retain you as one of our valuable customers, we will extend our best help to get you taken care of. We would like to discuss this with you so that we can make things right. Could you contact our customer service for further communication? We will try our best to provide you with a satisfactory solution.
We appreciate your opinion and look forward to seeing you soon here. Sincerely, Dream Pairs Customer Service Team
Mississauga, Ontario
Interested
Shoes I am interested on are longer available
really liked them and hope that Dream Pairs bring them back.
Hello, We appreciate your interest in our products. We understand that you would like to know when the shoes you are interested in will be restocked.
In our attempt to offer you better service and retain you as one of our valuable customers, we will extend our best help to get you taken care of. We can’t locate which shoe you refer to. To find the product you need quickly, could you contact our customer service by sending us a screenshot of the shoes or the full title of the product so that we can find them quickly? Thank you.
We look forward to seeing you soon. Sincerely, Dream Pairs Customer Service Team
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing shipment
I ordered two pair of Mary Janes. A black pair and a white pair.
The delivery says complete but I only received the black pair. Where are the white ones or my money back please??
- Great shoes fair price
- Not easy to reach or hear back from
Preferred solution: Deliver product or service ordered
User's recommendation: Watch your deliveries
Hello, Thank you for taking the time to leave a comment regarding our shoes. We understand that you haven't received another pair of shoes.
Orders consisting of multiple items may be shipped separately. The other pair of your order may be in transit. In our attempt to offer you better service and retain you as one of our valuable customers, we will extend our best help to get you taken care of. If you still didn't receive your shoes, we will take full responsibility.
Please contact our customer service for further assistance. We will try our best to assist you. To find your order information quickly, could you contact our customer service by sending us your order information? Thank you.
We look forward to seeing you soon. Sincerely, Dream Pairs Customer Service Team
Baraboo, Wisconsin
Want to return boots, need an address
Still waiting on a return address. Not sure why the company will not give me a return address. If there is a problem, please advise me of this problem
User's recommendation: Don't order in case you need to return the item. I sit with a pair of boots that do not fit and want to return. Not sure why I can't get an return address
Hello, We apologize for the unpleasant experience you had with our customer service. We understand that you would like to return your shoes but didn't receive a return address.
In our attempt to offer you better service and retain you as one of our valuable customers, we will extend our best help to get you taken care of. We would like to make it right, but we are unable to locate your order information with the information we have. If you still don't have the return address, please contact our customer service for further assistance. We will try our best to assist you.
We look forward to seeing you soon. Sincerely, Dream Pairs Customer Service Team
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Hello, Thank you for reaching out, and I’m really sorry for the delayed response and the confusion with the phone number you tried—please accept our apologies for that inconvenience. At the moment, we are not able to offer direct exchanges.
However, you are absolutely welcome to return the shoes within 30 days for a refund, and then place a new order for the correct size if needed. The contact number on the card has recently been updated, which is why you may not have been able to reach it. We understand this is frustrating, and we’re working to ensure all contact information is kept accurate moving forward. To contact our Customer Support team directly, you may use the following guide to locate our contact information along with the various contact methods available.
Please use the steps below if you are using a desktop or PC Begin by opening a new web browser. Visit the search engine, google.com. 1. Enter [Dream Pairs] [Bruno Marc] [Nortiv8] 2.
Next, select “I’m Feeling Lucky.”You will be redirected to the official website of [Dream Pairs] [Bruno Marc] [Nortiv8]. 3. Next, scroll to the very bottom of the page and locate the “Customer Service” tab. 4.
Select the first option displayed “Contact Us” 5. To open a live chat session, select “Chat Now” 6. If you prefer to contact us via email, a representative will review your inquiry and provide a response within 24 hours. If you encounter any issues selecting “I’m Feeling Lucky” please refer to the mobile device instructions below.
Please use the steps below if you are using a mobile device 1.Begin with opening a new web browser. Visit the search engine, google.com.
2.Enter “[Dream Pairs Contact Us] [Bruno Marc Contact Us] [Nortiv8 Contact Us] 3. Select the hyper link titled [‘Contact Us | dreampairshoes’] [‘CONTACT US | brunomarcshoes’] [Contact Us | nortiv8shoes’] 4.To open a live chat session, select “Chat Now” 5.If you prefer to contact us via email, a representative will review your inquiry and provide a response within 24 hours.