Anonymous
map-marker Wichita, Kansas

Defect

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Will never purchase another home from them. Brand new home and we have had countless problems that take for ever to get fixed.
View full review

User's recommendation: Don’t buy from them

Kimberly B Wmj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Poway, California

WARNING STAY AWAY !!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dream Finders Homes - WARNING STAY AWAY !!
Dream Finders Homes - WARNING STAY AWAY !! - Image 2

DO NOT PURCHASE A HOME FROM THIS BUILDER!!! This was the WORST buying experience I ever experienced.

As a homeowner and an investment buyer, I have purchased many new construction homes. I had to wait over a year and a half to get the house that they threw up in a matter of a few weeks. The craftsmanship was horrific and they will not stand by their product. Nothing is covered after 6 months, no other builder does this.

I've included a photo of a step that is falling apart. The paint, what paint? It's just flat paint with no primer so when you wipe it, the paint just comes off. I could go on and on.

On top of this, they forced us to close before adequate notice and FORCED us to pay them $5000 to extend the purchase agreement or take our deposit. K-HOV is by far a better builder, so is Ashton Woods but Dream Finders is a nightmare, hands down

View full review
Loss:
$2760
Cons:
  • Not 12 months like other builders for new homes
  • Care about profit over quality
  • 6 month warranty

Preferred solution: The remainder of the "penalty" of $5k for not closing within 15 days or lose our deposit!

User's recommendation: buy a K-Hov or Ashton Woods home

Michael B Wne

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Palm Coast, Florida

Dream Finders Homes Should be a huge red flag

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dream Finders Homes Should be a huge red flag
Dream Finders Homes Should be a huge red flag - Image 2
Dream Finders Homes Should be a huge red flag - Image 3
Dream Finders Homes Should be a huge red flag - Image 4

We were looking for a new home in Palm Coast. We looked at many places and ran into the Grand Landings Phase 4 community with dream finders.

They appeared to look legitimate and from the sales brochures, the homes looked nice. We found a home there and purchased it. Unfortunately, we were located out of state and could not be local to the entire process. Two weeks before the closing they had us fly out to do a walk-through and made it seem like the home was almost ready.

When we got there, it was a mess. You could tell the drywall work and the painting were done by amateurs. The Garage and patio had foundation cracks.Missing trim, damaged doors, sloppy corners, paint splatter on the tiles, and much more. We spent half the day putting tape all over the house to signify problems that needed to be fixed.

They promised it would all be taken care of before the closing. We flew back out for the closing and final walkthrough. Some progress had been made, but overall it was not finished. Once again they promised it would all be taken care of and to go ahead with the closing.

Since we had to fly out and time was closing in, we agreed. It has now been several months and continuous fighting with the Dream Finders warranty people to finish things. They look for every reason to get out of doing it or they send out the shoddy companies to work on things and make it worse. As time goes on, they respond less and less unless you constantly complain.

In our neighborhood, we now find everyone has the same issue and wishes they never bought from Dream Finders. I am now one of them.

View full review
Pros:
  • Pretty brochures and some of the home layouts are good
Cons:
  • Use low quality contractors for drywall and paint
  • Finish of the home doe not match what they say or promise
  • Promise but donot take care of problems

Preferred solution: Just fix the problems that they never took care of

User's recommendation: Do not buy there home, if you do, DO NOT CLOSE on the home unless everything is done

Barbara S Acf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bought new home and over 26 items needed to be fixed and they were supposed to be done Ina year we are past that date still trying to get it fixed they are a difficult builder and unreliabfix mistakes

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
A new home should look great we had floors that needed to be redone, fight to fix tile flooring that did not go to walls, I stead if fixing tile they moved wall, painting needs to be done incentive home and garage, french doors messed up , most doors messed up, registers coming out of ceiling , outside siding issues, shower Glass leak, cabinets put in poorly, you name it something failed, worst part is dealing with them, a total fight every day.
View full review
Cons:
  • Too many too list

Preferred solution: My work completed and finished it has been over a year

Anonymous
map-marker Jacksonville, Florida

Worst builder to do business with

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They don't deliver on-time, they use the cheapest materials and labor, warranty dept only gives you excuses to not do/fix anything. Totally a ripoff.
View full review

User's recommendation: don't buy anything from DF

Loz W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orange Park, Florida

Discrimination

Applied for a position with the company before I read all these reviews. I received an automated reply with what are usual questions, Dream Finders asks are you over 40!!! Thats discrimination.
View full review
Cons:
  • Discriminate against those that want to work because we are

Preferred solution: Everyone to know

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Brooklyn, New York

Delayed Construction

Dream Finders Homes - Delayed Construction

We signed our home with Dream Finders in the Shearwater community in August 2021. DF sent us to county permit in September/October (2021) and got back the approval from County in December 2021.

I was hoping at this point if they start construction in Jan/Feb of 2022 - They would try to close in Q2 2022 (worst case Q3 - 2022) with all the material & labor shortages etc.,

This is when things started to slip away from me...

Our sales agent & construction engineer who was assigned to build our home parted ways with Dream Finders (not sure about the reason), this left us almost an orphan with no access to upper management/regional directors.

There was literally no communications about next steps and when would things be back on track it almost seemed like no one cared about us.

After multiple attempts to contact them (via emails and phone) and escalations, finally, I was updated by sales that our home was moved to a new engineer and it took 6 months to begin something on our lot...

It was on June 15, 2022, when they laid the foundation and at for the first time things started to look positive and promising...

For next month or so things progressed quite well, we visited the home almost every week to track progress and we were happy to see how it is shaping up.

Builder promised tentatively that he is hoping to close our home by September/October 2022.

I was still skeptical but things were looking positive. Things are good until July 15 2022. I even went ahead and locked my rate that is good until October/November 2022.

Since July 15 2022, things again started to slip away from me, home construction progress was halted and it was not until August 15 2022, that I learnt our construction engineer parted ways with Dream Finders. Reason unknown.

I was worried and spoke with the sales agent to find out why things are not progressing, only at this time I was updated by them that our construction engineer left dream finders and they are waiting to assign our home to another supervisor.

I was shocked, disappointed, and lost faith in dream finders.

I do not know what my options ahead me are.

I keep hearing from sales & builders that there is a material shortage/labor shortageWhy this is happening to me?Why are our neighbors homes progressing while ours is not, some of them even signed after us?Why other phases within the same community (some even dream finders) are progressing while ours is not?Why other builders within the same community are progressing while ours is not?

I think I have seen and heard enough excuses. I lost my patience; I am in a very stressful situation of not knowing when things would pick up and when they would finish my home.

#dreamcrashers.

View full review

User's recommendation: Do Not Sign with Dream Finders

2 comments
Guest

Same thing happening in Florida. Over 2 years to build a 3000 sf home

Guest
reply icon Replying to comment of Guest-2329272

Same in Hilton Head Island. We signed a contract 3/31/21.

Our home is not completed yet it's May 2023. We just got a phone call today telling us that our purchase price in now increasing by $70,000. We have 7 days to take the $70,000 or forfeit the purchase after 26 months of the build. The vice president said it's not personal its the company's bottom line.

The website say "BUYER FIRST". Other homes in our neighborhood have closed with out extra cost but we are taking the hit. I know costs have gone up but not $70000. This is bad management and business and we should not be held accountable.

It's just gut wrenching. If anyone is/has taken action against this company please reach out.

View more comments (1)
Anonymous
map-marker Jacksonville Beach, Florida

Patio door broken

Dream Finders Homes - Patio door broken
One of the panelof the glass sliding door that leads to the patio we're broken due to some debris that hits it while mowing. I want to get in touch with you to find out the serial number and maker of this door because i can't find it. Please i need your help to find out those item that i am looking for.
View full review

User's recommendation: Those maker and serial number needs to be stamp on it for future reference.

Anonymous
map-marker Jacksonville Beach, Florida

Patio door broken

Dream Finders Homes - Patio door broken
I was mowing the grass this morning, and suddenly I heard something that hit the sliding door/patio door. After few minutes I observed that the glass starts cracking slowly. I was calling to find out what is the serial number and the maker of this door.
View full review

User's recommendation: Need to have serial number and maker of this doors

David S Uqg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jacksonville, Florida

Won’t return deposit

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

We used there preffered lender jet mortgage and all was smooth until 3 days before closing. They came up with a *** reason for denying our loan.

And now will not return 18000 dollar deposit. U have to now sue them Very dishonest group of people and there preferred mortgage people lie every time they move lips

View full review
Loss:
$18000

Preferred solution: Full refund

User's recommendation: Run away

4 comments
Kaitlyn Oip

Iv seen many complaints like this I also am not comfortable dealing with jet can you please let me know what lawyer you used I’d like to talk with them

Guest

Word to the wise- do NOT buy from Dream Finders (aka Dream Crushers), but even more important to steer clear of Jet Home Loans- Dream Finders is a part owner of that company as well, and it allows DF to get away with closing homes before they are complete. ALSO- hire an attorney to review the sales contract and a home inspector to inspect the home at drywall, pre-final walk, and final IF you are already committed.

PROTECT YOUR RIGHTS...if not, they will eat your lunch. We've been through this in 2020.

We're having to spend $ as if we'd bought a fixer-upper. :-(

Liara Fxe

Any updates on a return of your deposit?

Guest
reply icon Replying to comment of Liara Fxe

We got another lender to get a loan and closed within a couple of weeks. We did not lose money because we kept every text and conversation with jet loans and proved to dream finders they had better help us.

They actually did. Tanya was wonderful T dreamfinders.

Never use jet loans. A bunch of crooks

View more comments (3)
Heather T Zqx
map-marker Middleburg, Florida

How is this company still in business?

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

After being in our home a year, only 3 items on a punch list of over 30 have been completed. We have flooring still not installed, our master bath and tile was only completed a few months ago, we have baseboard trim that still has not been installed and door frames falling off.

Our front door does not lock because the door was hung wrong. Our sliders are off center and do not open or close easily. We have cracks in our foundation at the rear and front of our home. We have missing siding that has never been installed.

We have areas on the exterior of our home that were not painted. It took four days after closing to have our AC properly installed. We have repeatedly had issues with the builder installed dishwasher and were without a microwave for three months. Why did we close on a home that was not complete?

Because we were promised that there were simply supply chain issues due to the pandemic and that "everything" would be done within the month. Additionally, we were told we could possibly lose our financing and/or super low rate if we delayed closing. Not to mention that we sold our other home to buy this one and were renting temporarily and our rental time had expired and could not be renewed. We did not have many options and Dream Finders was fully aware of this.

Our situation is not unique.

After speaking with 10+ new home buyers on our street, NONE have been satisfied with the quality of the home delivered to them at closing or with Dream Finders. We have been promised flooring, tiles, and completion since moving in.

View full review

Preferred solution: Deliver product or service ordered

User's recommendation: Do not trust this builder

1 comment
Guest

You are FAR from alone. I live in Colorado, gave a 45 item warranty punchlist at the 11 month walk through last NOVEMBER (2021), and not ONE item has been started, much less completed!

In fact, in my subdivision you can easily spot the Dream Finder houses- they all have cracked, sunken, separated concrete in front while other builders' homes look beautiful and new as they ALL should. SOMEHOW, ALL of us need to organize and get the attention of our states' Attorneys General to investigate and get these people run out of every state they're building in. It will cost us another 100k to fix our brand new home to standards, and it is beyond depressing. Meanwhile the DF fat cats are billionaires, and don't remotely care that they're running scams.

DEPLORABLE, filthy people! I am sure they don't treat employees much better because they are clearly rewarding bad behavior.

Delissa Mvh
map-marker Sanford, Florida

Delay home construction.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Poor communication. Builder never answer emails about construction times. It seems dreams finders does not care about its customers.
View full review
2 comments
Guest

Agreed. Horrible lack of communication from the salesperson, major attitude if you dare to ask a question, and have caught them in lies.

The sales manager has told us they are using the two years to build your home to its fullest extent, and the lender has said they move closings from two weeks to three months.

This is their preferred lender! I wish I had never signed up with them.

Guest
reply icon Replying to comment of Guest-2180508

I agree I called them out on a few things they have told us and there claim is “ I never said that and there so called managers of course back there fellow employees an attorney and also a new home inspector will be hired

View more comments (1)
Tareq Aig
map-marker Paris, Texas

Hot water issue

Hot water stopped suddenly at my home and I have contacted Dream finders service Administrator, they said they will contact plumber but I need to inform Dream Finders office. I called office, but the office is closed on my water heater the error code is 11
View full review
Anonymous

Unprofessional

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

DreamFinders Homes was our worst nightmare!

We started with them in late March 2021 by signing our contract and paying a lot premium deposit all with an expectation by having a home by late December/ early January 2022.

Things quickly went off the rail when our sales person was fired in June. He subsequently called us and claimed the only reason he was fired was DreamFinders could not afford to pay him the$500,000 of commission they owed him.

Further, he stated that they were cashed strapped and we should be very cautious moving forward with them.

Our new sales people quickly convinced us otherwise and regrettably, we stayed the course.

Predictably, the last 2 months have been nothing short of miserable as they have been filled with one disheartening misrepresentation after another from the new sales team.

The final straw became upon learning that nearly 6 months into our contract, DreamFinders never bought our lot from the developer in spite of the fact that they are holding $135,000 of our money!! To make matters worse we will likely spend thousands of dollars on legal fees in the hopes of seeing our deposit returned even though DreamFinders never started to actually build our house. Please be careful before moving forward with this company.

We are 6 months in and stuck in an apartment and having to start all over. It appears our first sales person may have been right after all!

View full review
Loss:
$135000

Preferred solution: Full refund

1 comment
Reviewer76

In a legal battle with them as well over their unethical business practices. And what your sales person said doesn’t surprise me. Brad Musten division President is crooked and worked for KB HOMES who also would find reasons to fire sales people to keep their commissions.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article