New Reviewer

Cheated!!!

This dealership is the worst I have ever dealt with. Unfortunately I did not do my research prior to arriving on this lot, if I had I would have known better. Vehicles are over priced and they are the perfect example of dirty used car salesmen. After spending the usual several hours playing their game I thought I was done and happy with my purchase. Two days later they call to say they are changing the financing and I needed to sign a new contract. WHICH IS AT OVER 1% HIGHER THAN THE RATE I SIGNED FOR!!!!!!! I was told that when I set up the automatic payments and online stuff with the bank my interest rate would drop, when I tried to set up everything with the bank they told me there is no such thing. Over two weeks later they still had not paid off my trade and I was forced to make another payment on that too!! In the process of trying to straighten out my financing I learned just how many complaints there are against this dealership. Their Facebook page is full of them, there are over 20 complaints through the attorney general's office, and I couldn't even count how many through the better business bureau!!!!!! It's pretty bad when my finance company tells me about the complaints against the dealership. DO YOUR RESEARCH!!!!! CHECK THE BETTER BUSINESS BUREAU AND THE ATTORNEY GENERAL! Most of these involve shady financing and are unresolved!
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ID
#1113912 Review #1113912 is a subjective opinion of poster.
Location
Portland, Oregon
Reason of review
Unethical Practices
New Reviewer

So Far, So Good

I read a pile of bad reviews here but so far my experience has been fine. Richard the sales guy seemed to be a straight shooter. My experience inside was fine as well. Rami helped us and accommodated our needs with a couple of changes and delivered on those promises in one day. I have only really had the truck for a day so it is hard to tell about the truck quality yet and although I have a payment amount, I have not seen my financing deal yet. But I will log back on here and post an update if either of those things goes south. So far, it was a pleasant experience and I found them very accommodating.
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ID
#1098415 Review #1098415 is a subjective opinion of poster.
Location
Portland, Oregon
Pros
  • Great customer service
Reason of review
Good customer service
New Reviewer

Dream City Auto Sales - Sales Representative Review