Drayton Manor

Its really gone to the dogs! We visited today and were pretty disappointed.

Storm Force 10 and Shockwave were closed and once we were on the pirate ship we were turfed off as it had broken! The same happened with Maelstrom too. The food was extortionate and poor quality, with rubbish piled everywhere inside. We paid £5 for 3 very small mozzarella sticks.

£25 in all for 2 lots of those, 3 chicken nuggets, chips, a fruit shoot and a coke! There was rubbish piled up inside the burger place. The other places to eat were closed. Its definitely lost its magic.

To make matters worse I realised on the way home Id lost my Pandora bracelet. I tried to phone them but a message said that the phone line wasnt in use and to use the website. I used the website and completed the contact form and it bounced back!

I have no idea how to contact them now to ask if anyone has handed it in. All in all an expensive, disappointing day.

We travelled 2 hours to visit today to your theme park 9.7.23 2 adults and a disabled child. Paid for full day!

Due to the rain the park closed at 7pm and we waited around for 2 hours before that for rides to re open. We went to customer service only to get told we were shouting. We were not.

as my husband as adhd and my child is autistic they did not take this into consideration so we ended up leaving as it caused us to much stress.

We visit hear all the time and this is not how we should be treat by staff when we lost 3 hours out of our day.

There is 3 tickets.

I would like this to be took further. It was disgusting.

Firstly i have contacted you but i haven't received a telephone call.

Secondly all our family live Drayton Manor and have been visiting the park for years. We have had family weddings with you.

My older son brought his family from Hampshire to stay in your hotel. I have saved our Tesco vouchers for over 2 years to visit D M. I had approximately 217 pounds in vouchers and paid an extra 52 pounds for our son. I am disabled and when we came before we had wristbands so we didnt have to queue for too long.

I was told this wasnt available now. We tried hard to get the 3 grandsons 4, 9 and 10 on several rides but the queues were over an hour. The little one wanted to go on the submarine ride but we queued for an hour he needed to go to the loo and we lost our place. The older grandcgildren were desperate to go on the log flume.

They queued fir an hour and were told they needed an adult. My son was queuing with the 4 year old, my husband was ordering food and i couldnt manage it. Then my husband left the food queue but they too lost their place. They queued but never made it to the front of the queue.

My husband went back in the food queue but there were no tables and chairs vacant. My grandsons were playing on the adventure playground by the food. It was packed. All of a sudden i saw our 10 year old get knocked off the playground and land on his back.

There was no one to help me. Hes a rugby player for his school but this took the wind out of his sails. In total the boys only got on 2 rides each. This was the highlight of our summer holidays.

I hope to go again but when you are in your 70s you dont know. I would like free return tickets for the 6 of us.

Some people had white pieces of paper which meant they didnt have to queue. They werent disabled. I didnt expect to go on anything.

We came home in 2 separate cards all very subdued instead of being elated. Please do not shatter my grandsons dreams of Drayton Manor and please reply. I dont know when i can have the Hampshire grandchildren again so please dont date our return tickets. Thank you.

Diane Taylor

Lots of people spoke to us saying how disappointed they were with the queues.

D.M. isn't for everyone, it's only for young fit people.

Firstly i have contacted you but i havent receiveded a telephone call.

Secondly all our family love Drayton Manor and have been visiting the park for years. We have had family weddings with you.

My older son brought his family from Hampshire to stay in your hotel. I have saved our Tesco vouchers for over 2 years to visit D M. I had approximately 217 pounds in vouchers and paid an extra 52 pounds for our son. I am disabled and when we came before we had wristbands so we didnt have to queue for too long.

I was told this wasnt available now. We tried hard to get the 3 grandsons 4, 9 and 10 on several rides but the queues were over an hour. The little one wanted to go on the submarine ride but we queued for over an hour, when he needed to go to the loo and we lost our place. The older grandcgildren were desperate to go on the log flume.

They queued for an hour and were told they needed an adult. My son was queuing with the 4 year old, my husband was ordering food and i couldnt manage it. Then my husband left the food queue but they too lost their place. They queued but never made it to the front of the queue.

My husband went back in the food queue but there were no tables and chairs vacant. My grandsons were playing on the adventure playground by the food. It was packed. All of a sudden i saw our 10 year old get knocked off the playground and land on his back.

There was no one to help me. Hes a rugby player for his school but this took the wind out of his sails. In total the boys only got on 2 rides each. This was the highlight of our summer holidays.

I hope to go again but when you are in your 70s you dont know. I would like free return tickets for the 6 of us.

Some people had white pieces of paper which meant they didnt have to queue. They werent disabled. I didnt expect to go on anything.

We came home in 2 separate cards all very subdued instead of being elated. Please do not shatter my grandsons dreams of Drayton Manor and please reply. I dont know when i can have the Hampshire grandchildren Drayton again so please dont date our return tickets.

Thank you. Diane Taylor